Review of an e-learning app with glitches and slow loading times
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Review of an e-learning app with glitches and slow loading times

This app has glitches and slow loading times, but the content is good. Users have reported issues with video playback, app freezing, and unresponsive technical support. However, the customer service team has received positive feedback for resolving problems quickly. The app consumes a large amount of internet data even on low video quality settings. Overall, improvements to the app's performance and user experience are needed.

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  • Educational Technologists
  • Customer Support Managers
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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very basic features like landscape mode are missing. Incomplete app. Lots of glitches, and lots of incorrect questions.

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 13, 2023

  • Sanjiv:- I was great response with in short period of time, thanks 😊

    Sentiment
    • Positive
    Content
    • Customer Support
    Dec 13, 2023

  • Anatomy is world best but can't give even 3 stars for physiology and biochemistry

    Sentiment
    • Positive
    Content
    • Content Quality
    Dec 06, 2023

  • App may be slow but faculty, videos and Student support(Galaxy) are awsome..

    Sentiment
    • Positive
    Content
    • App Performance
    Dec 06, 2023

  • poor connection,server late response anytime when I have to reverse .

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 03, 2023

  • Aman Hooda one of their customer service person was very helpful.... Good service 👍

    Sentiment
    • Positive
    Content
    • Customer Support
    Nov 27, 2023
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Sentiment Analysis (of 30 reviews)
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Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for eGurukul - eLearning By DBMCI - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Educational Technologists, Customer Support Managers, Quality Assurance Specialists, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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