User Feedback Summary for M-PESA Safaricom Ethiopia App
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User Feedback Summary for M-PESA Safaricom Ethiopia App

The reviews for M-PESA Safaricom Ethiopia reveal a generally positive reception among users, praising its simplicity, speed, and effectiveness in facilitating transactions. Many users express their enjoyment of the app, highlighting its importance in social connectivity and financial transactions. However, some users reported technical issues, including problems with VPN connectivity that hindered their ability to use the app effectively. Despite these challenges, the overall consensus indicates that M-PESA is a valuable tool in Ethiopia's digital landscape, with many users recommending it for daily use. Continued improvements in functionality and user support could further enhance user experience.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Safaricom Ethiopia is best networking system ever I know in the year of technology. keep it up

    Sentiment
    • Positive
    Content
    • Networking System
    Oct 15, 2024

  • great app keep it up

    Sentiment
    • Positive
    Content
    • Customer Satisfaction
    Oct 14, 2024

  • best of the best in Ethiopian

    Sentiment
    • Positive
    Content
    • Networking System
    Oct 14, 2024

  • I think mpesa is important app for social but I couldn't use this app because I can't turn off the VPN of my mobile please solve me this problem

    Sentiment
    • Positive
    Content
    • VPN Issues
    Oct 13, 2024

  • it's really an amazing App simple,fast ,speedy to Use love it tnx Safari

    Sentiment
    • Positive
    Content
    • Customer Satisfaction
    Oct 13, 2024

  • wey u fiicantahay sida ay hada u shaqeynayso

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 13, 2024
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Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for M-PESA Safaricom Ethiopia based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Financial Analysts, Customer Experience Managers, Market Researchers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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