Mixed Feedback for FLO AYAKKABI App: Customer Service and Product Variety Praised, Technical Issues and Delivery Delays Highlighted
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Mixed Feedback for FLO AYAKKABI App: Customer Service and Product Variety Praised, Technical Issues and Delivery Delays Highlighted

Mixed reviews for FLO AYAKKABI app, with positive comments on customer service and product variety, but negative feedback on technical issues, delivery delays, and coupon code problems. Customers appreciate the wide range of products and friendly staff. However, some users experienced difficulties with app functionality, order processing, and communication with customer service. Improvement in user experience, app design, and coupon code system is suggested.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Çok güzel

    Hem mağaza olsun hem internetten olsun aldığımız her ürün sorunsuz geldi çok güzel👍

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 05, 2024
  • Mükemmel

    Magaza çalışanları güler yüzlü ve yardımsever .Herkese hitap eden bol ürün yelpazesine sahip.Mutlaka sizede uygun birşeyler bulabileceğiniz bir yer.. Herkese rahatlıkla tavsiye ederim..🙂👍

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 31, 2024
  • FİLTRE SORUNU

    Ürün arattıktan sonra kategori filtresinde sadece bir tane şey seçebiliyoruz. Ayakkabıda çizmeye bak geri al, bota bak geri al, spor ayakkabı seç. Üçünü birden seçemez miyiz neden ? Bu kadar uğraştırmaya gerek var mı :)

    Sentiment
    • None
    Content
    • User Interface
    Jan 27, 2024
  • Tasarım

    Böyle bir firmaya daha şık ve modern bir tasarım beklerim fakat uygulamanın görselleri çok demode. Umarım sayfa tasarım ve tarzı daha güzelleştirirsiniz

    Sentiment
    • None
    Content
    • App Experience
    Jan 27, 2024
  • Kötü yorumlara aldanmayın uygulama çok iyi

    Ben korktum kötü yorumlar yüzünden. 2 bot aldım hem hızlı geldi (2 günde) hem de sorunsuz geldi ikiside. Kendini geliştirmiş sanırım. Artık gönül rahatlığıyla kullanabilirsiniz.

    Sentiment
    • Positive
    Content
    • Delivery
    Jan 23, 2024
  • Sepet hatası

    Sepete ürün ekliyorum fakat sepetime giremiyorum sürekli 403 hatası veriyor

    Sentiment
    • Negative
    Content
    • Shopping Experience
    Dec 15, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for FLO AYAKKABI based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Managers, Customer Service Executives, Marketing Analysts, Retail Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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