Fig Loans: Positive Reviews Highlight Flexibility and Customer Service
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Fig Loans: Positive Reviews Highlight Flexibility and Customer Service

Fig Loans receives overwhelmingly positive reviews from customers who appreciate the company's flexibility in payment options, quick response times, user-friendly application process, and helpful customer service. Borrowers highlight the convenience of applying online, the ability to refinance easily, and the monthly payment schedule. Customers value Fig Loans' low interest rates and the option to pay off the loan early without penalties, which helps in credit rebuilding.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Product Managers in Financial Services
  • Marketing Professionals in Finance
  • Loan Officers

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Fig loans has helped me out

    Fig loans has helped me out. No denials great app terms are great and you can adjust your date as needed No penalty

    Sentiment
    • Positive
    Content
    • Flexible Payment Options
    Apr 24, 2024
  • It was easy to apply for a new loan

    It was easy to apply for a new loan. The application was user friendly and quick.

    Sentiment
    • Positive
    Content
    • Quick and Easy Process
    Apr 24, 2024
  • Every time that I need to change my due…

    Every time that I need to change my due date because of my pay period you'll always work with me and that's very important to me. I always get really good customer service. And when I need to refinance my loan, you're always respond quickly and approve me right away period

    Sentiment
    • Positive
    Content
    • Flexible Payment Options
    Apr 18, 2024
  • Fast and easy online application

    Fast and easy online application. Love the once a month payment instead of biweekly payment. Also love no interest, pay what you owe. Thanks Fig loans!!!

    Sentiment
    • Positive
    Content
    • Monthly Payment Schedule
    Apr 18, 2024
  • Interest rates are cheaper

    Interest rates are cheaper, allows you to extend your due date, allows to refinance when you have one remaining payment.

    Sentiment
    • Positive
    Content
    • Interest Rates and Fees
    Apr 18, 2024
  • The ease of doing it online with fast…

    The ease of doing it online with fast and easy application and process with quick deposit

    Sentiment
    • Positive
    Content
    • Convenient Online Application
    Apr 17, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
98 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Fig Loans  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers in Financial Services, Marketing Professionals in Finance, Loan Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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