User Backlash: Decline in Usability and Functionality
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Unlock Insights: User Feedback Analysis Report User Backlash: Decline in Usability and Functionality has faced significant backlash from users due to its recent updates, leading to a decline in usability and functionality. Complaints range from difficulty in finding listings, low visibility for items, complex payment processes, poor customer service, and concerns about data security. Users express frustration over issues with account access, poor search functionality, lack of response to queries, and dissatisfaction with the ToriDiili feature. Many users perceive the platform as unreliable and express intentions to switch to alternative marketplaces for better results.

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Custom Date - Jul 17, 2024
Featured Content
  • P@ska asiakaspalvelu!

    Tili poistettiin viime kesänä ja sen jälkeen ei ole vastattu mikä oli syy eikä vastaa mihinkää sähköposteihin. Aivan p@ska asiakaspalvelu!

    • Negative
    • Customer Service and Communication
    May 23, 2024
  • Mitään ei tahdo enää löytää sivustolta…

    Mitään ei tahdo enää löytää sivustolta vaikka kirjottaisi hakuun mitä tahansa. Surkein uudistus koskaan. Lähdin pois.

    • Negative
    • Decline in User Traffic and Visibility
    May 20, 2024
  • Ennen Torissa kävi kauppa

    Ennen Torissa kävi kauppa, uudistuksen jälkeen ei mitenkään?Buustaat ilmoitusta 9€, tuntuu että ei auta mitään?Tulee mieleen rahastus.

    • None
    • General Dissatisfaction with New Platform
    May 12, 2024
  • Uudistyksen myötä kuuluisi…

    Uudistyksen myötä kuuluisi roskalaatikkoon koko sovellus. Käyttäjäystävällisyys on todella kaukana hyvästä. Alle 1 tähti!

    • Negative
    • General Dissatisfaction with New Platform
    May 06, 2024
  • Laitoin toridiilin kautta paketti

    Laitoin toridiilin kautta paketti. Nyt paketti on pyörinyt postissa viikon verran ilmoittaa postin palveluehtojen vastainen. Et sellasen diili.

    • Negative
    • Negative Feedback on ToriDiili Feature
    Apr 25, 2024
  • menitte PILAAMAAN torin

    En tiedä miksi menitte PILAAMAAN torin, entinen oli hyvä, selkeä ja toimiva... Nykyinen suorastaan PAS.. /KELVOTON, PALAUTTAKAA ENTINEN TOIMIVA VERSIO

    • Negative
    • General Dissatisfaction with New Platform
    Apr 22, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-98 Net Promoter
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for  based on online reviews collected from Trustpilot. The analysis helps Marketplace Operators, User Experience Designers, Customer Service Managers, Data Analysts, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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