Samsung Experience Store Customer Reviews Analysis
  • 83 users bookmarked
  • Who is this report for?
    • Retail Store Managers
    • Customer Experience Officers
    • Product Managers
    • Brand Strategists
    • Consumer Behavior Analysts
Samsung Experience Store Customer Reviews Analysis

Unlock Insights: Samsung Store Customer Feedback Analysis

3A Canada Pl, London E14 5AB, United Kingdom

The Samsung Experience Store received mixed reviews with positive comments highlighting exceptional customer service from staff like Mohamed, Yamin, Jannine, and Sarah. Customers valued the professionalism, knowledge, and friendliness of the staff, with special mentions for effective problem-solving and going beyond expectations. However, negative feedback included issues like uninterested staff, incorrect product purchases, and dissatisfaction with repair services.

Source: Google Business Reviews of Samsung Experience Store

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
26 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Samsung Experience Store

Dive into our comprehensive analysis of Samsung Experience Store reviews to enhance customer service and satisfaction.

Export
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • Have attended the store on various occasions and have been often served by Yamin. Top of the class service provided by Mr Yamin and would like to only be served by Yamin whenever attending the Samsung store.Yamin was not only polite but also very professional.I have been to many other brands and the staff often appear to be chatting amongst eachother or to their own devices.But not this store, Yamin and his colleagues are all too very welcoming and have an aura of warmth!Very happy with my purchase of the S23 Ultra!

    Sentiment
    • Positive
    Content
    • Staff Professionalism

  • Jannine and Mohamed both helped me today, both provided great customer service, were knowledgeable and friendly. Jannine even went beyond and stayed extra time to help me with my purchase and to explain everything. Philip was also super helpful and patient when I came in previously helping me to choose the right phone for me. Great team!

    Sentiment
    • Positive
    Content
    • Customer Service Quality

  • Philip and Mohamed were instrumental in helping me make an informed decision on which product to purchased based on my requirements. (They didn't try to upsell, I was actually recommended the base model to suit my needs). They also helped me set up the product and update the firmware.

    Sentiment
    • Positive
    Content
    • Product Assistance and Setup

  • Mohamed helped me with my watch 5 pro and sorted the issue

    Sentiment
    • Positive
    Content
    • Product Assistance and Setup

  • Mohamed and Sean gave a brilliant customer friendly service. I will definitely return here in the future. Thank you

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Lovely custermer service i was served by Mohamed

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • See All Reviews
Sentiment Analysis (limited preview)
74 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
26 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Cricks Highway VW: In-Depth Customer Feedback Analysis
    Google Business Reviews 80
  2. Unlock Insights: Apple Fifth Avenue Customer Feedback Report
    Google Business Reviews 71
  3. Explore In-depth Customer Feedback on Home One Furniture
    Google Business Reviews 73
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Samsung Experience Store based on online reviews collected from Google Business. The analysis helps Retail Store Managers, Customer Experience Officers, Product Managers, Brand Strategists, Consumer Behavior Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.