Mixed Customer Feedback for OpenSky: Shipping Delays, Poor Customer Service, and Quality Issues
  • 74 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights: OpenSky Customer Feedback Analysis

Mixed Customer Feedback for OpenSky: Shipping Delays, Poor Customer Service, and Quality Issues

OpenSky has received mixed reviews from customers, with complaints about long shipping times, poor customer service, damaged products, incorrect orders, and quality issues. Many customers reported difficulties in contacting customer service and receiving timely responses. Some items did not match their descriptions or were of low quality. Despite some positive feedback on product quality and delivery speed, negative experiences regarding customer service, order accuracy, and product condition were prevalent.

Best for
  • Market Research Analysts
  • E-commerce Managers
  • Customer Experience Specialists
  • Retail Industry Consultants
  • Product Development Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Watching yours transaction with this…

    Watching yours transaction with this company, they refused to me to returning an item without notice before to placing an order. Matter of fact wasn't a final sale or clearance.I think didn't deserved none star.

    Sentiment
    • Negative
    Content
    • Refund and Return Process
    Nov 19, 2022
  • Still waiting on an order I placed 10…

    Still waiting on an order I placed 10 days ago. It allegedly shipped from California 9 days ago, and had an expected delivery date of 3 days ago. Will I ever receive my order?

    Sentiment
    • Negative
    Content
    • Order Tracking and Communication
    Oct 29, 2020
  • Great quality and great price!

    I am so pleased with our new rug! I didn’t really know how the quality would be with how great the price is. Great quality, great price and delivered faster than originally predicted.

    Sentiment
    • Positive
    Content
    • Product Quality and Accuracy
    Aug 21, 2020
  • I ordered a set of Jo Malone scents

    I ordered a set of Jo Malone scents. They set the wrong set of scents and did not correct the ad so you may order one set and receive another.

    Sentiment
    • Negative
    Content
    • Product Sizing and Description Accuracy
    Jun 30, 2020
  • Expectations met!

    Product was exactly what I was looking for. Thank you

    Sentiment
    • Positive
    Content
    • Product Quality and Accuracy
    Jun 29, 2020
  • Okay quality stuff good price

    Okay quality stuff good price

    Sentiment
    • None
    Content
    • Product Quality and Accuracy
    Jun 29, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-45 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Dive Into FactoryOutletStore.com Customer Feedback Insights
    Trustpilot Reviews 87
  2. In-depth Overhalfsale Customer Feedback Analysis Report
    Trustpilot Reviews 71
  3. Unlock YesStyle Consumer Insights & Feedback Analysis
    Trustpilot Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for OpenSky  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, E-commerce Managers, Customer Experience Specialists, Retail Industry Consultants, Product Development Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.