Headspace faces significant customer service and billing issues, with multiple complaints of unauthorized charges, poor response times, and difficulties in canceling subscriptions. Users express frustration over being billed for services they did not want or use, leading to a lack of trust in the company's practices. The app itself receives mixed reviews, with some praising its content quality, while others criticize its disorganization and lack of customization options.
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Donât use free trials - itâs impossible to get out without being charged for an annual subscription. They also charge you before your free trial is over. The app is not good with your mental health - ironic right?
Have used Headspace for a long time but since its takeover it has become very americanised. A general sense that those now in control have no commitment to its original principles,
They took the money for a subscription but I haven't received the link to start using it. I have sent 2 enquiries chasing up the problem but haven't received a reply. Dreadful customer service.
I was on a free âtrialâ and noticed that they put through my bank a yearly fee before the trial was up. Customer service is horrific.
Ich habe mein Abo innerhalb der App gekßndigt und es wurde dennoch verlängert und die Zahlung natßrlich eingezogen
Scam! They will set up auto billing outside of the Apple Store and not notify you of auto renewal and then refuse to refund you! Donât but this app! Just out for the money!
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