Positive Customer Service Feedback for Amur Equipment Finance
Unlock Insights into Amur Equipment Finance's Customer Service
Amur Equipment Finance excels in customer service, with many positive reviews highlighting the promptness, knowledge, and helpfulness of their team members. Customers appreciate the personalized assistance and professionalism demonstrated by representatives like Amy Jo, Morgan, and Tami. The company stands out for its quick responses, problem resolution, and experienced staff, earning high praise for their transparency and reliability in financing services.
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I had an urgent matter that needed immediate attention. I reached put today but was unsure if I would hear back soon, or even be able to solve my problem. Morgan was prompt and extremely helpful in resolving my concerns the exact same day! I feel so much better after hearing back!
Sentiment
Positive
Content
Efficiency in Resolving Issues
Apr 13, 2024
Jordyn was very helpful professional…
Jordyn was very helpful professional and kind in taking care of my business
Sentiment
Positive
Content
Professionalism and Kindness
Apr 12, 2024
JORDYN made dealing with this a breeze…
JORDYN made dealing with this a breeze !!! minor issue. she owned it. it's done. one call. ya'll need to double her money or some one else will. it's hard to find good people and she is one of the best. if ya'll don't take care of her, send her to Georgia, and I would hire her today.
Sentiment
Positive
Content
Customer Service Excellence
Apr 12, 2024
Absolutely terrible finance company
Absolutely terrible finance company. I will never obtain any contract through Amur again. This is the only contract I've ever had where it's mandatory that you show them an updated certificate of insurance every year. If you do not get them a certificate of insurance in the allotted time they give you they will automatically debit your bank account for THEIR OWN insurance premium. They apparently did not have the capabilities to call or text me about this "updated" certificate of insurance, so ...
Sentiment
Negative
Content
Unsatisfactory Experience
Apr 08, 2024
Jillian was so helpful
Jillian was so helpful. She was very knowledgeable. Was very prompt in giving me a solution all while been very kind and caring..10 0uta 10 definitely 😀
Sentiment
Positive
Content
Helpfulness and Knowledgeability
Apr 04, 2024
Thanks Kira
Kira provided me very quick response. Thank you, it was greatly appreciated. It took less than two hours to receive a reply from her when I was expecting to have to wait at least a day.
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This page displays purchase options and a preview of the customer feedback analysis report for Amur Equipment Finance based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Equipment Finance Professionals, Business Development Executives, Market Research Analysts to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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