Trim Reviews: Mixed Customer Satisfaction with Savings and Service
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Trim Reviews: Mixed Customer Satisfaction with Savings and Service

Trim's customers express a mix of satisfaction and dissatisfaction. While some praise the service for saving them money effortlessly and negotiating better deals, others mention issues with delays, ineffective cancellations, and concerns about insurance policies. Positive feedback highlights savings on bills, ease of use, and professional assistance. Clients appreciate the help in canceling subscriptions and negotiating refunds. However, there are cases where Trim was unable to generate savings or only achieved cancellations without reducing costs. Overall, the service is seen as helpful, with dedicated agents guiding the process and providing consistent follow-up.

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  • Financial Analysts
  • Customer Service Managers
  • Product Managers
  • Marketing Professionals
  • Business Strategy Consultants

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Custom Date - May 27, 2024
Featured Content
  • Simple they money you saved me

    Simple they money you saved me. I couldn't do it on my own.

    Sentiment
    • Positive
    Content
    • Savings Appreciation
    Jan 29, 2024
  • Trim is easy to work with

    Trim is easy to work with. I would have given 5 stars except two appts didn't work out for some reason.

    Sentiment
    • Positive
    Content
    • Professionalism and Helpfulness
    Jan 14, 2024
  • Trim took the initiative to negotiate…

    Trim took the initiative to negotiate my plan and got me a discount.

    Sentiment
    • Positive
    Content
    • Bill Negotiations
    Jan 03, 2024
  • Consistent follow up until the issue…

    Consistent follow up until the issue was resolved successfully despite difficulties

    Sentiment
    • Positive
    Content
    • Service Efficiency
    Dec 29, 2023
  • You make negogiations with companies so…

    You make negotiations with companies so easy. Thanks for the great help

    Sentiment
    • Positive
    Content
    • Professionalism and Helpfulness
    Dec 28, 2023
  • This entire process was smooth and…

    This entire process was smooth and worked as advertised! Now, I'm saving about $70 this year on my phone bill.

    Sentiment
    • Positive
    Content
    • Bill Negotiations
    Dec 11, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Trim  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Product Managers, Marketing Professionals, Business Strategy Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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