Fine Art America Mixed Reviews: Quality Products, Quick Delivery, Varied Art Selection
Unlock Insights: Fine Art America Customer Feedback Report
Fine Art America receives mixed reviews with customers praising the quality of the products, quick delivery, and diverse artwork selection. However, some complaints include issues with sizes, off-center prints, delayed orders, and unresponsive customer service. Overall, positive feedback highlights the excellent quality of prints, ease of ordering, and satisfaction with purchased items.
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The print was good quality, however that is the best I can say. The frame I selected was out of stock until 4/15. I contacted them on 4/17 and the new date was mid June. I emailed to find out what frames were in stock and received no response. On 4/28, the print arrived. The frame looked cheap and had spots of glue on it. I was very disappointed. Customer service was good when I called and I received a prompt refund.
Sentiment
None
Content
Product Quality
May 01, 2024
Beautiful Greeting Cards
I have been purchasing greeting cards from Fine Art America for two or three years. Covid had a small part in my search for greeting cards on the internet (shops were closed). The main reason I buy cards from FAA is because I got tired of looking for cards at the usual card shops. I could find cards (sometimes) that looked good on the outside but the verses were terrible or it was the other way around...terrible on the outside but maybe a decent verse inside. I pick cards from FAA that fit with...
Sentiment
Positive
Content
Quality of Artwork
May 01, 2024
Our experience was very positive
Our experience was very positive. They provided quality work and their website is easy to navigate. Also they have alot of great options as far as how you can get your art, i.e canvas, wood, framed, metal, etc. We would definitely use them again :-)
Sentiment
Positive
Content
Product Quality
Apr 30, 2024
Professional company
This company communicated very well and shipped my order quickly. I absolutely love my metal print of the ocean. Great quality including ready to hang attachments. Will be ordering more photos in the future.
Sentiment
Positive
Content
Shipping and Delivery
Apr 30, 2024
Quality printing and an awesome…
Quality printing and an awesome collection of artists. Orders are processed quickly, and usually shipped very carefully to protect ordered prints. Quality, quality, quality! I’ve never received a print that was different from what was shown and advertised. I have a long standing email for text support which hasn’t been returned, but other issues with customer service have been resolved quickly. I’m very happy and love this company, etc. Thank you, FAA!
Sentiment
Positive
Content
Customer Service Experience
Apr 30, 2024
Half and Half
Recently ordered two different sets of note cards. One was wonderful, the other printed darker than depicted on the website. I kept the ones I wasn't totally happy with, because they usable, rather than going to the hassle of returning. Overall, I would order again.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Fine Art America based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Managers, Art Gallery Curators, Customer Experience Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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