Arbejdernes Landsbank: Overwhelmingly Negative Customer Reviews
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Arbejdernes Landsbank: Overwhelmingly Negative Customer Reviews

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Arbejdernes Landsbank receives overwhelmingly negative reviews for poor customer service, unprofessional staff, and repeated instances of incompetence. Customers express frustration with the bank's lack of responsiveness, disrespectful treatment, and excessive questioning about personal finances. Numerous individuals report unsuccessful attempts to switch banks, encountering delays and unfulfilled promises. Overall, the prevailing sentiment is a strong recommendation against choosing this bank.

Source: Trustpilot Reviews of Arbejdernes Landsbank 

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Customer Feedback Analysis of Arbejdernes Landsbank 

Uncover insights from customer feedback on Arbejdernes Landsbank with our detailed analysis report. Improve your banking strategy.

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Custom Date - Mar 04, 2025
Popular Phrases (limited preview)
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  • 1 stjerne for at svare mit opkald…

    1 stjerne for at svare mit opkald ellers intet godt at sige om Kastrup afdelings “service” Jeg kontakter filialen vedrørende konkrete spørgsmål til en af mine kontoer hos AL Beskeden er min rådgiver holder ferie til slut januar og der er ikke andre der kan se sig tid til at besvare mit spørgsmål! Jeg har været tilfreds kunde siden 1980 i Kongelundens afdeling, altid blevet venligt mødt og fået valuta for de services jeg betaler for. Det kan jeg desværre ikke sige er tilfældet mere og jeg vil på ingen måde anbefale denne filial til andre.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Jan 05, 2024
  • Dårlig bank

    En meget dårlig kundeservice og ufaglært medarbejde. ANBEFALER IKKE. Og så hvorfor så mange spørgsmål om hvordan bruger jeg mine penge/ hvor kommer pengene fra/hvad forventer jeg at bruge i næste år bla???? Hold væk fra dem. Jeg er i gang til at finde en anden bank.

    Sentiment
    • Negative
    Content
    • Unprofessional Behavior
    Nov 04, 2023
  • Dårlig kundeservice

    Dårlig kundeservice Ingen tilbagemelding fra rådgiver Intet godt at sige om AL. Lige skiftet til anden bank

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Nov 02, 2023
  • Hold jer væk

    Meget udskiftning i rådgivere. Dårlig vejledning. Forkerte beregninger. Langsommelig eller ingen tilbagemelding. Hold jer langt væk! går i gang med at finde en anden bank nu

    Sentiment
    • Negative
    Content
    • Bad Experience
    Oct 27, 2023
  • Amatør bank

    Amatør bank. Netbank er hele tiden nede.. Og når man kontakter dem så er svaret at "det ikke sker ret meget". Meget professionelt 😂 og vil have flere stjerner på trustpilot😂😂 hvis der var minus på her så vil de gå i minus.

    Sentiment
    • Negative
    Content
    • Banking Process
    Oct 24, 2023
  • Inkompetent og uprofessionel rådgivning

    Inkompetent og uprofessionel kundeservice. Min kæreste og jeg blev talt ned til, og banken kunne ikke matche de tilbud som adskillige andre banker kunne give mht finansiering af boligkøb.

    Sentiment
    • Negative
    Content
    • Unprofessional Behavior
    Sep 22, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-79 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Arbejdernes Landsbank  based on online reviews collected from Trustpilot. The analysis helps Banking Consultants, Customer Experience Managers, Financial Analysts, Bank Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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