Arbejdernes Landsbank: Overwhelmingly Negative Customer Reviews
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Arbejdernes Landsbank: Overwhelmingly Negative Customer Reviews

Arbejdernes Landsbank receives overwhelmingly negative reviews for poor customer service, unprofessional staff, and repeated instances of incompetence. Customers express frustration with the bank's lack of responsiveness, disrespectful treatment, and excessive questioning about personal finances. Numerous individuals report unsuccessful attempts to switch banks, encountering delays and unfulfilled promises. Overall, the prevailing sentiment is a strong recommendation against choosing this bank.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • 1 stjerne for at svare mit opkald…

    1 stjerne for at svare mit opkald ellers intet godt at sige om Kastrup afdelings “service” Jeg kontakter filialen vedrĂžrende konkrete spĂžrgsmĂ„l til en af mine kontoer hos AL Beskeden er min rĂ„dgiver holder ferie til slut januar og der er ikke andre der kan se sig tid til at besvare mit spĂžrgsmĂ„l! Jeg har vĂŠret tilfreds kunde siden 1980 i Kongelundens afdeling, altid blevet venligt mĂždt og fĂ„et valuta for de services jeg betaler for. Det kan jeg desvĂŠrre ikke sige er tilfĂŠldet mere og jeg vil pĂ„ ingen mĂ„de anbefale denne filial til andre.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Jan 05, 2024
  • Dårlig bank

    En meget dÄrlig kundeservice og ufaglÊrt medarbejde. ANBEFALER IKKE. Og sÄ hvorfor sÄ mange spÞrgsmÄl om hvordan bruger jeg mine penge/ hvor kommer pengene fra/hvad forventer jeg at bruge i nÊste Är bla???? Hold vÊk fra dem. Jeg er i gang til at finde en anden bank.

    Sentiment
    • Negative
    Content
    • Unprofessional Behavior
    Nov 04, 2023
  • Dårlig kundeservice

    DÄrlig kundeservice Ingen tilbagemelding fra rÄdgiver Intet godt at sige om AL. Lige skiftet til anden bank

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Nov 02, 2023
  • Hold jer væk

    Meget udskiftning i rÄdgivere. DÄrlig vejledning. Forkerte beregninger. Langsommelig eller ingen tilbagemelding. Hold jer langt vÊk! gÄr i gang med at finde en anden bank nu

    Sentiment
    • Negative
    Content
    • Bad Experience
    Oct 27, 2023
  • Amatør bank

    AmatĂžr bank. Netbank er hele tiden nede.. Og nĂ„r man kontakter dem sĂ„ er svaret at "det ikke sker ret meget". Meget professionelt 😂 og vil have flere stjerner pĂ„ trustpilot😂😂 hvis der var minus pĂ„ her sĂ„ vil de gĂ„ i minus.

    Sentiment
    • Negative
    Content
    • Banking Process
    Oct 24, 2023
  • Inkompetent og uprofessionel rådgivning

    Inkompetent og uprofessionel kundeservice. Min kĂŠreste og jeg blev talt ned til, og banken kunne ikke matche de tilbud som adskillige andre banker kunne give mht finansiering af boligkĂžb.

    Sentiment
    • Negative
    Content
    • Unprofessional Behavior
    Sep 22, 2023
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Sentiment Analysis (of 30 reviews)
-79 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Arbejdernes Landsbank  based on online reviews collected from Trustpilot. The analysis helps Banking Consultants, Customer Experience Managers, Financial Analysts, Bank Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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