Critical Feedback for Faysal Digibank
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Critical Feedback for Faysal Digibank

The reviews for Faysal Digibank highlight several issues including difficulties in adding beneficiaries, outdated user experience, lack of non-beneficiary transfer options, inability to save payment proofs, and unresponsive customer service. Users are particularly frustrated with the recent updates that have caused various functionalities to malfunction, leading to a poor overall experience.

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  • Customer Experience Strategists
  • Product Development Specialists
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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Worst banking application.... Not recommended to anyone else... Please work on your bank application try to make it simple its so complicated

    Sentiment
    • Negative
    Content
    • None
    Mar 26, 2024

  • it's not working I'm trying to add beneficiary but there is issues I'm trying to touch OTP blank section but its not working I can't add beneficiary

    Sentiment
    • Negative
    Content
    • None
    Mar 25, 2024

  • I want to add a beneficiary account but the curser is not coming to otp how am I suppose to add the beneficiary account without adding OTP????

    Sentiment
    • Negative
    Content
    • None
    Mar 23, 2024

  • Where did the transfer to non beneficiary option go??? How am I supposed to make jazz cash/easypesa, and other bank account transactions????????????

    Sentiment
    • Negative
    Content
    • None
    Mar 23, 2024

  • 1. Unable to add Jazz cash beneficiary. OTP field remains disabled.

    Sentiment
    • Negative
    Content
    • None
    Mar 23, 2024

  • Good service faisal Islamic bank

    Sentiment
    • Positive
    Content
    • None
    Mar 22, 2024
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Sentiment Analysis (of 30 reviews)
-60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for faysal digibank based on online reviews collected from Google Play. The analysis helps Digital Banking Managers, Customer Experience Strategists, Product Development Specialists, Financial Technology Consultants, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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