Mixed Reviews for Animalerie du Net: Fast Delivery vs. Poor Customer Service
  • 78 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Customer Insights: Animalerie du Net Feedback Report

Mixed Reviews for Animalerie du Net: Fast Delivery vs. Poor Customer Service

Animalerie du Net receives mixed reviews, with customers praising fast delivery and suitable products but criticizing poor customer service, damaged goods, and delayed or incorrect orders. Some customers faced issues regarding communication, refunds, and receiving incorrect items, leading to frustration and negative experiences. Despite some positive feedback on product quality and prompt responses, there are recurring complaints about the company's professionalism, reliability, and handling of customer concerns.

Best for
  • E-commerce Managers
  • Customer Service Directors
  • Retail Industry Analysts
  • Product Managers
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 20, 2024
Featured Content
  • VOLEURS

    A fuir, pas du tout professionnel. N'expédie pas les commandes et ne rembourse pas. Envoie des messages pour faire trainer. Plus jamais. J'ai perdu du temps et de l'argentVOLEUR

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 13, 2021
  • Service client agressif

    Le colis (de litière pour chat) est arrivé dans un état lamentable et presque vide, je l'ai donc fait retourné et j'ai fait une demande de remboursement sur Amazon, car il n'y avait pas d'option possible pour une nouvel envoi. Suite à cela j'ai reçu un mail agressif et accusateur de la part de l'animalerie du net me reprochant de leur avoir attribué une mauvaise note sur amazon. Est ce normal qu'une entreprise reproche à un client d'avoir donné son retour d'expérience?

    Sentiment
    • Negative
    Content
    • Refund and Exchange
    Jan 10, 2019
  • Aquariophilie

    Bon service, pièces détachées de pompe disponibles, livraison conforme et délais rapides.

    Sentiment
    • Positive
    Content
    • Product Availability
    Mar 17, 2017
  • pratique, rapide, bref impeccable !!!

    En panne de fontaine à eau pour mes animaux (3 chats et 2 chiens), moteur de fontaine commandée le mardi et reçue le jeudi, nickel !!!Mes "fauves" vous remercient...

    Sentiment
    • Positive
    Content
    • Shipping Time
    Dec 22, 2016
  • une bonne expérience

    J'ai commandé pour mon aquarium. Le choix des accessoires n'est pas aussi large que sur d'autres sites, mais ils ont les essentiels. Et surtout un catalogue important de pièces détachées, articles que j'ai eu des difficultés à trouver. La commande a été livré dans les temps. Les articles étaient soigneusement emballés. Je recommanderais sans soucis sur ce site.

    Sentiment
    • Positive
    Content
    • Product Availability
    Oct 12, 2016
  • satisfaction

    je suis très satisfaite, le produit commandé correspond tout à fait à mon attente ; l'envoi est rapide et soigné. Rien à redire sinon que je conseille l'Animalerie du Net à tout ceux qui sont intéressés par les produits pour animaux.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Jun 23, 2016
  • See All Reviews
Sentiment Analysis (of 30 reviews)
38 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 86
  2. Trustpilot Reviews 68
  3. Trustpilot Reviews 78
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Animalerie du Net  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Directors, Retail Industry Analysts, Product Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.