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Users Report Bugs, Glitches, and Missing Features in ClickUp Project Management App

ClickUp, the project management app, has received a number of negative user reviews due to bugs, glitches, and missing features. Users complain about the app's poor mobile interface, inconsistent syncing, and frustrating user experience. Some also report receiving unwanted marketing emails. While many praise the desktop version, the mobile app lacks essential features, such as the ability to create custom fields and missing views. Despite these issues, some users remain loyal to ClickUp's broad and organized hierarchy, though many call for improvements and bug fixes.

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  • Product Managers
  • User Experience Designers
  • Mobile App Developers
  • Marketing Strategists
  • Project Managers

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Custom Date - Nov 21, 2024
Popular Phrases (of 30 reviews)
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  • UI Issues + Bugs + 3.0 Beta Timeline

    Mobile App interface is too large and doesn’t take enough use of the screen real estate. You should be able to see everything related to a task on one screen without having to tap on 3 different tabs. I have to manually refresh constantly since the app doesn’t sync itself. They’ve been teasing ClickUp 3.0 for over 6 months but the Beta is still nowhere to be seen even for users who have been on the waitlist since day one. What’s going on at ClickUp? I want to be a fan and I left Asana for you but need reliability and honest communications.

    Sentiment
    • None
    Content
    • Mobile App Experience
    May 25, 2023
  • Docs are broken again

    Seems like every few updates there’s a major bug where when you edit a DOC on the iPhone, it doesn’t actually save.

    However, because it’s intermittent you never know what important information you’re going to add to a meeting, phone number you going to write down, or financial record you’re going to notate, that just won’t get saved.

    Quality is less important than inconsistency, ask McDonald’s how it’s going for them.

    Sentiment
    • Negative
    Content
    • Bugs and Crashes
    May 17, 2023
  • Near unusable on mobile

    Search on mobile is just nearly useless, you can search for something and get 50 results with all the same title for some reason.

    There’s no time tracking integrations like Harvest or Toggl on mobile.

    Impossible to navigate

    Sentiment
    • Negative
    Content
    • Mobile App Experience
    Mar 22, 2023
  • Really?

    My tech guy told me this app was a must for me so I downloaded it. It’s the single most glitchy app I’ve ever encountered. I can’t even sign up. I’m pretty tech savvy so this should have been a snap. Think I may fire my tech guy.

    Sentiment
    • Negative
    Content
    • Bugs and Crashes
    Feb 01, 2023
  • ux less app

    I want to organize my tasks, i add my tasks one more times, cant see where taka are going. cant go back from the other screen. Very bad user experience.

    Sentiment
    • Negative
    Content
    • User Interface
    Dec 28, 2022
  • Persian language

    Its greate to update labguage option with persian language.
    Now its show persian characters reverse.
    Please fix this issue

    Sentiment
    • Positive
    Content
    • Mobile App Experience
    Dec 15, 2022
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Sentiment Analysis (of 30 reviews)
-53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎ClickUp - Manage Teams & Tasks based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Marketing Strategists, Project Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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