BitMart Review Summary: Delays, Fees, Support Issues & Trust Concerns
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BitMart Review Summary: Delays, Fees, Support Issues & Trust Concerns

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Negative reviews about BitMart highlight issues such as long delays in processing transactions, high fees, unresponsive customer support, missing funds, and concerns about legitimacy. Users reported difficulties in withdrawing funds, slow deposit crediting, and lack of proper communication from the exchange's support team. Complaints also include accusations of fraud, scam activities, and misleading practices, leading to distrust among customers. Issues with the platform's functionality, lack of transparency, and poor user experience were recurrent themes in the feedback.

Source: Trustpilot Reviews of BitMart 

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Customer Feedback Analysis of BitMart 

Uncover critical insights with our BitMart Review Summary, revealing core issues in transactions, support, and security.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Deposit confirmed on blockchain but…

    Deposit confirmed on blockchain but Bitmart has not credited my account24 hours now and still nothing and the same answer Be patient

    Sentiment
    • Negative
    Content
    • Deposits Concerns
    Mar 20, 2024
  • Cuidado con esta empresa

    Cuidado con esta empresa, son unos estafadores, no atienden reclamos y se quedan con tus monedas simplemente deslistando o poniéndolas en mantenimiento, nunca te contactan ni te atienden, simplemente te roban, nos deberíamos juntar todos los afectados para una demanda colectiva a ver si así reaccionan

    Sentiment
    • Negative
    Content
    • Security and Fraud Concerns
    Mar 19, 2024
  • I used BitMart and I will never use it again

    I used BitMart and I have used many other crypto exchanges and BitMart is by far the worst one basing this on personal experience. It takes very long for the order to take place and the fees are really hight compared to other exchanges. I will not be using this app anymore.Amir

    Sentiment
    • None
    Content
    • User Interface Problems
    Mar 14, 2024
  • Geld gestort

    Geld gestort, dit is afgerond maar niks ontvangen,Graag hiervoor een oplossing. Via support komt geen reactie. Via Chat alleen nutteloze links waar je niks aan hebt

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Mar 12, 2024
  • Bitmart is a scam

    Bitmart is a scam ,dont invest any money.Will let you deposit ,but you will not get any crypto.Will take your money and will be waiting for funds to clear.Contact customer service will get some emails back and will be waiting for nothing to arrive ...Stay away !!!

    Sentiment
    • Negative
    Content
    • Scam Alert
    Mar 10, 2024
  • Keinez Auszahlung

    obwohl auf der website steht. SOLOGENICDeposit feature: 01/24/2023 02:00 PM (UTC)Trade feature: 01/26/2023 02:00 PM (UTC)Withdrawal feature: 01/27/2023 02:00 PM FINGER WEG

    Sentiment
    • Negative
    Content
    • User Interface Problems
    Jan 18, 2024
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Sentiment Analysis (limited preview)
-78 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BitMart  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Cryptocurrency Investors, Risk Managers, Customer Experience Managers, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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