BitMart Review Summary: Delays, Fees, Support Issues & Trust Concerns
  • 81 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock BitMart Customer Insights: Exclusive Report

BitMart Review Summary: Delays, Fees, Support Issues & Trust Concerns

Negative reviews about BitMart highlight issues such as long delays in processing transactions, high fees, unresponsive customer support, missing funds, and concerns about legitimacy. Users reported difficulties in withdrawing funds, slow deposit crediting, and lack of proper communication from the exchange's support team. Complaints also include accusations of fraud, scam activities, and misleading practices, leading to distrust among customers. Issues with the platform's functionality, lack of transparency, and poor user experience were recurrent themes in the feedback.

Best for
  • Financial Analysts
  • Cryptocurrency Investors
  • Risk Managers
  • Customer Experience Managers
  • Regulatory Compliance Officers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Download
Custom Date - Jul 26, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Deposit confirmed on blockchain but…

    Deposit confirmed on blockchain but Bitmart has not credited my account24 hours now and still nothing and the same answer Be patient

    Sentiment
    • Negative
    Content
    • Deposits Concerns
    Mar 20, 2024
  • Cuidado con esta empresa

    Cuidado con esta empresa, son unos estafadores, no atienden reclamos y se quedan con tus monedas simplemente deslistando o poniéndolas en mantenimiento, nunca te contactan ni te atienden, simplemente te roban, nos deberíamos juntar todos los afectados para una demanda colectiva a ver si así reaccionan

    Sentiment
    • Negative
    Content
    • Security and Fraud Concerns
    Mar 19, 2024
  • I used BitMart and I will never use it again

    I used BitMart and I have used many other crypto exchanges and BitMart is by far the worst one basing this on personal experience. It takes very long for the order to take place and the fees are really hight compared to other exchanges. I will not be using this app anymore.Amir

    Sentiment
    • None
    Content
    • User Interface Problems
    Mar 14, 2024
  • Geld gestort

    Geld gestort, dit is afgerond maar niks ontvangen,Graag hiervoor een oplossing. Via support komt geen reactie. Via Chat alleen nutteloze links waar je niks aan hebt

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Mar 12, 2024
  • Bitmart is a scam

    Bitmart is a scam ,dont invest any money.Will let you deposit ,but you will not get any crypto.Will take your money and will be waiting for funds to clear.Contact customer service will get some emails back and will be waiting for nothing to arrive ...Stay away !!!

    Sentiment
    • Negative
    Content
    • Scam Alert
    Mar 10, 2024
  • Keinez Auszahlung

    obwohl auf der website steht. SOLOGENICDeposit feature: 01/24/2023 02:00 PM (UTC)Trade feature: 01/26/2023 02:00 PM (UTC)Withdrawal feature: 01/27/2023 02:00 PM FINGER WEG

    Sentiment
    • Negative
    Content
    • User Interface Problems
    Jan 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-78 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: CoinList Customer Feedback Analysis Report
    Trustpilot Reviews 86
  2. In-Depth Okcoin Feedback Analysis Report – Buy Now
    Trustpilot Reviews 69
  3. Unlock Insights with Our Comprehensive CEX.IO Feedback Report
    Trustpilot Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for BitMart  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Cryptocurrency Investors, Risk Managers, Customer Experience Managers, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.