Billykirk Online Reviews Executive Summary
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Billykirk Online Reviews Executive Summary

Billykirk customers praise the fast shipping, high-quality leather goods, and excellent craftsmanship. However, some reviewers express concerns about communication issues, return processes, and product quality discrepancies. Overall, the brand's products receive positive feedback for durability, design, and service.

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  • Product Managers
  • Marketing Professionals
  • Customer Experience Managers
  • Retail Managers
  • Leather Goods Designers

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Custom Date - May 25, 2024
Featured Content
  • My first, but not my last!

    My first bag is the tote in hunter green, but it will certainly not be my last! Well made, good materials, good price, and fast shipping. I can't wait to pick my next Billykirk!

    Sentiment
    • Positive
    Content
    • Shipping Speed and Satisfaction
    Oct 10, 2023
  • Excellent customer service

    Excellent customer service! Had a sizing issue. Received personalized emails and effective troubleshooting in a timely, conscientious manner. They care about individual customers and doing the right thing. And, oh yeah, they also happen to make great belts!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jun 10, 2023
  • Happy client for 20 years thanks a…

    Happy client for 20 years thanks a million js

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 09, 2023
  • Not worth it.

    Finally received my order. Waste of money. Get yourself a piece of "leather" and a hole puncher and you got yourself a keychain.

    Sentiment
    • Negative
    Content
    • Product Quality and Durability
    May 09, 2023
  • Shipped quick & received sooner then…

    Shipped quick & received sooner then expected

    Sentiment
    • Positive
    Content
    • Shipping Speed and Satisfaction
    Apr 10, 2023
  • Nice piece of information

    Nice piece of information. Keep it up good work

    Sentiment
    • Positive
    Content
    • Design and Craftsmanship Praise
    Mar 08, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Billykirk  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Professionals, Customer Experience Managers, Retail Managers, Leather Goods Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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