Be Charge Reviews Analysis: Concerns Over Pricing, App Performance, and User Satisfaction
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Be Charge Reviews Analysis: Concerns Over Pricing, App Performance, and User Satisfaction

The reviews for Be Charge highlight concerns regarding inaccurate charging time estimates, high tariffs, app performance issues, and dissatisfaction with recent price increases. Users express frustration with the app's functionalities, pricing policies, and customer service. Many mention switching to other charging providers due to the perceived lack of value and convenience offered by Be Charge. Despite some positive remarks on the app's design and ease of use, ongoing problems with pricing competitiveness and service reliability stand out as major drawbacks.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Le colonnine che con altre app sono a 0,41 con questa 0,71 mi sembra una presa ma non di ricarica

    Sentiment
    • Negative
    Content
    • Charging Prices and Plans
    Mar 11, 2024

  • Volevo segnalare che la stima del tempo della ricarica delle auto non è esatta. Non dipende solo dalla potenza della colonnina ma anche da quanto l'auto è in grado di caricare. Es se metto una colonnina hyper fast da 300kw/h mo dice 10 minuti per una carica dal 20 al 100%...se idealmente caricasse 300kw...ma se accetta 130 kW di picco...saremmo più vicini ai 30-35 minuti... Controllate. E mettete semmai da x% di carica iniziale a X % carica finale con i giusti parametri matematici.

    Sentiment
    • Positive
    Content
    • Charging Speed and Efficiency
    Mar 06, 2024

  • Era conveniente finché erano attivi gli abbonamenti mensili,adesso i costi sono elevati rispetto ad altri fornitori.Se non volete reintrodurli ,almeno abbassate i prezzi a consumo che anche con il 40% di sconto (a fronte di 20 euro mensili) resta comunque troppo alto il prezzo.

    Sentiment
    • Negative
    Content
    • Charging Prices and Plans
    Feb 29, 2024

  • Scandaloso i prezzi alla colonnina. Costano il doppio dei suc Tesla, che sono molto più semplici da usare (non c'è bisogno di tessera o App per farsi riconoscere). E gli abbonamenti attuali fanno costare comunque di più dei prezzi tesla. Una volta aveva senso becharge, con prezzo a 0,35.ma ora con prezzi a 0,90 conviene o caricare a casa. Peccato perché funzionavano discretamente

    Sentiment
    • Negative
    Content
    • Charging Prices and Plans
    Feb 27, 2024

  • Ogni tanto, dopo un aggiornamento, smette di funzionare e le colonnine vanno in errore (luce rossa), allora devo disinstallarla e reinstallarla. Quando va in errore devo aspettare diversi minuti prima di riprovare, non posso interrompere la carica ma aspettare che si accorga che qualcosa sia andato storto. Quando apro l'app, mi mostra città a caso e passa troppo tempo prima di capire la mia posizione. Sistematela per favore.

    Sentiment
    • Negative
    Content
    • App Functionality and Performance
    Feb 17, 2024

  • Nuove tariffe scandalose... App lenta, sviluppata male e piena di bug ed errori

    Sentiment
    • Negative
    Content
    • Charging Prices and Plans
    Jan 21, 2024
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Be Charge based on online reviews collected from Google Play. The analysis helps Market Analysts, Product Managers, Customer Experience Specialists, Electric Vehicle Charging Network Operators, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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