Covered Insurance: Exceptional Customer Service and Tailored Coverage
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Covered Insurance: Exceptional Customer Service and Tailored Coverage

Covered Insurance receives overwhelmingly positive feedback from customers for its knowledgeable and helpful representatives, ease of process, and ability to find the right coverage at competitive prices. Customers highlight the exceptional customer service provided by agents like Diamond, Jimmy Esqueda, and Bianca. Representatives are praised for their knowledge, responsiveness, and ability to tailor insurance products to individual needs, making the overall experience smooth and stress-free. Covered Insurance stands out for its efficient and supportive service during the insurance selection and purchase process.

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  • Insurance Agency Owners
  • Customer Experience Managers
  • Insurance Product Managers
  • Market Research Analysts
  • Marketing Directors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Im very happy with stephen his very…

    Im very happy with stephen his very helpful and kind. When I have question he really help me thank you so much

    Sentiment
    • Positive
    Content
    • Agent Appreciation
    Apr 17, 2024
  • Representative was very helpful

    Representative was very helpful with all my questions and made the experience very quick and smooth

    Sentiment
    • Positive
    Content
    • Efficiency and Ease of Process
    Mar 22, 2024
  • Knowledgeable agent

    Agent was very knowledgeable and with some insightful questions was able to determine my exact insurance needs.

    Sentiment
    • Positive
    Content
    • Knowledgeable Representatives
    Mar 22, 2024
  • Representative was informative

    Representative was informative, responsive and recommended a great value product for my needs.

    Sentiment
    • Positive
    Content
    • Insurance Coverage and Pricing
    Mar 21, 2024
  • My policy was written by Jerrel Howard

    My policy was written by Jerrel Howard. He was extremely helpful, kind and patient with me. A few days later, I spoke with a customer service rep named Dolores. She deserves kudos too. She helped me navigate the website, made sure to cancel my 'old' policy and answered all of my questions and concerns. I am totally impressed with Covered Insurance Solutions! Thank you for saving me some money... Kathleen

    Sentiment
    • Positive
    Content
    • Agent Appreciation
    Mar 18, 2024
  • Saved me a substantial amount on car…

    Saved me a substantial amount on car insurance

    Sentiment
    • Positive
    Content
    • Savings and Value
    Mar 12, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Covered Insurance  based on online reviews collected from Trustpilot. The analysis helps Insurance Agency Owners, Customer Experience Managers, Insurance Product Managers, Market Research Analysts, Marketing Directors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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