Challenges and Criticisms of Discogs Platform
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Challenges and Criticisms of Discogs Platform

Discogs faces various issues such as scams, lack of customer support, high fees, privacy violations, slow responses, and seller misconduct. Users report problems with orders, account verification, communication, and unfair feedback. Many feel frustrated with the platform's lack of accountability, poor assistance, and increasing prices. Despite being a valuable resource for music collectors, Discogs is criticized for its handling of disputes, difficult processes, and unresponsive staff.

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  • Record Label Executives
  • Online Marketplace Managers
  • Customer Service Analysts
  • Music Collectors and Sellers

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • J’achète plus rien tout simplement

    J’achĂšte plus rien tout simplement. Depuis 3ans Ă©normĂ©ment d’abus sur les frais de livraison. Exemple vinyl 5€. Livraison 20€. France/Italy đŸ€Ł J’espĂšre qu’une concurrence va bientĂŽt arriver pour nous dĂ©barrasser de cet Ă©pave qui est discogs

    Sentiment
    • Negative
    Content
    • Platform Fees
    Apr 25, 2024
  • Been using Discogs since 2012.

    Been using Discogs since 2012.It's grown since then. Found things I never thought I'd find and sold things and met a lot of interesting characters along the way.

    Sentiment
    • Positive
    Content
    • Seller Experience
    Apr 18, 2024
  • Sellers abusive no recourse

    Sellers abusive no recourse, has no negative reviews though? An echoe chamber of the same people trying to screw over the average person look up reviews on reddit lmao

    Sentiment
    • Negative
    Content
    • Seller Experience
    Apr 14, 2024
  • Una supuesta equivocacion de un…

    Una supuesta equivocacion de un supuesto vendedor me han jodido 10 euros,y no se lo recomiendo a nadie.

    Sentiment
    • Negative
    Content
    • Buyer Protection
    Mar 30, 2024
  • Malisimo

    Malisimo. No da la opcion de cambiar el mail y es imposible recuperar la cuenta. Cada cosa que pasa esta llena de trabas. Por lo que veo casi nadie esta conforme.

    Sentiment
    • Negative
    Content
    • Account Security
    Mar 30, 2024
  • Would be a great platform to buy vinyl…

    Would be a great platform to buy vinyl but when 80%(that's generous) of sellers don't respond to messages it's a bit pointless even looking on there.

    Sentiment
    • Negative
    Content
    • Communication Difficulties
    Mar 18, 2024
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Sentiment Analysis (of 30 reviews)
-58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Discogs  based on online reviews collected from Trustpilot. The analysis helps Music Retailers, Record Label Executives, Online Marketplace Managers, Customer Service Analysts, Music Collectors and Sellers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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