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Trustpilot: A Platform for Transparent Customer Reviews

Trustpilot: A Platform for Transparent Customer Reviews

40 reviews between Aug 25, 2023 and Aug 25, 2023.

Trustpilot is a widely recognized online review platform that allows customers to share and read reviews about businesses and services. It aims to create transparency and accountability in the business-customer relationship. However, there have been challenges with fake reviews and biased ratings. Trustpilot is user-friendly and provides valuable opportunities for customers to provide feedback. It helps customers make informed purchasing decisions by reading genuine and trustworthy reviews. It also helps businesses improve their services based on feedback.

Trustpilot 
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40 reviews between Aug 25, 2023 and Aug 25, 2023.

Aug 25, 2023 - Aug 25, 2023
  • Honest opinions matter

    Using trust pilot for reviews more than often gives me the reason to shop or not , stay or not.

    Sentiment
    • Positive
    Content
    • Trustworthiness
    Aug 25, 2023
  • Jättesnabbt svar och ett bra bemötande…

    Jättesnabbt svar och ett bra bemötande när det uppdagades att jag betalat två gånger för samma vara ! Tack 🌹🌹

    Sentiment
    • Positive
    Content
    • Customer Support
    Aug 25, 2023
  • Allt gick bra som vanligt tusen tack.

    Allt gick bra som vanligt tusen tack.

    Sentiment
    • Positive
    Content
    • Customer Support
    Aug 25, 2023
  • Una app que se preocupa por defender…

    Una app que se preocupa por defender los timos y engaños, gracias

    Sentiment
    • Positive
    Content
    • Scam
    Aug 25, 2023
  • Alles prima 👍 Einfach und übersichtlich.

    Alles prima 👍 Einfach und übersichtlich.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 25, 2023
    • Not consumer focused

      Trust pilot go out of their way to remove negative reviews by putting all of the work back on the reviewer. I can leave 5 stars with no information but if I want to leave a legitimate 1 star I have to give you information or you will remove the review. Total scam and not good for consumers

      Sentiment
      • Negative
      Content
      • Transparency
      Aug 25, 2023
    • Truspilot a publié mon avis…

      Truspilot a publié mon avis circonstancié concernant l'alliance "savibox" (qui exploite les clics trop rapides pour extorquer des abonnements inutiles à "je ne sais quoi") et "accesnet.info" (qui fait de la facturation pour des sociétés mais mentionne "accesnet.info" comme bénéficiaire à la place du nom de la société - souvent un arnaqueur du type "savibox"-)

      Sentiment
      • Positive
      Content
      • Scam
      Aug 25, 2023
    • I don't think I know Trustpilot

      I don't think I know Trustpilot

      Sentiment
      • None
      Content
      • Trustworthiness
      Aug 25, 2023
    • Been helpful

      Been helpful

      Sentiment
      • Positive
      Content
      • Customer Support
      Aug 25, 2023
    • Good

      Fantastic and good

      Sentiment
      • Negative
      Content
      • Ease of Use
      Aug 25, 2023
    • No veo mi reseña

      Cuando entro a la pagina, no veo mi reseña! Veo la de AN que es de hace 2 días, y la mia que es de hace 1 dia no la veo, nada mas entrar, no entiendo el por que

      Sentiment
      • Negative
      Content
      • Transparency
      Aug 25, 2023
    • Easy to read and understand.

      Easy to read and understand.

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • Good and useful.

      Good and useful.

      Sentiment
      • Positive
      Content
      • Customer Support
      Aug 25, 2023
    • Trustpilot... hilft bei Kaufentscheidung

      Trustpilot.... Hier findest du Kundenmeinungen zur Unterstützung deiner Kaufentscheidungen

      Sentiment
      • Positive
      Content
      • Trustworthiness
      Aug 25, 2023
    • Estafa

      Estafa , no devuelven el dinero si no pueden desbloquearlo

      Sentiment
      • Negative
      Content
      • Scam
      Aug 25, 2023
    • Spart Zeit und Ärger!

      Sehr hilfreich und ich sollte künftig nicht vergessen, vor dem Einkauf hier die Shops zu kontrollieren.Spart Zeit und Ärger!

      Sentiment
      • Positive
      Content
      • Transparency
      Aug 25, 2023
    • Ich finde es gut dass es so eine…

      Ich finde es gut dass es so eine Absicherung von Bestellungen gibt. Da ich als Rentner keine kostspieligen Bestellungen tätigen kann komme ich mit der Kostenlosversion aus und musste sie bis heute nicht in Anspruch nehmen.

      Sentiment
      • Positive
      Content
      • Transparency
      Aug 25, 2023
    • Great app

      Absolutely love this app helps a lot and is neat

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • I really like it alot

      I really like it alot. I think it's good for everyone to try out . They will love it.

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • THERE IS NO INTEGRITY AND TRANSPARENCY WITH THIS COMPANY.

      I have left a honest review about my experience with the company at trustpilot.com. My review was flagged by the company and after I provided all the necessary documentation to integrity department at trustpilot my review was unflagged. But to my surprise my review was removed by the company and all that documentation and transcripts that I have provided to trustpilot was just for nothing.

      Sentiment
      • Negative
      Content
      • Company Feedback
      Aug 25, 2023
    • Trustpilot is a widely recognized…

      Trustpilot is a widely recognized online review platform that allows consumers to share and read reviews about various businesses and services. Founded in 2007, it has become a popular platform for customers to provide feedback on their experiences with companies. Trustpilot's goal is to create transparency and accountability in the business-customer relationship by enabling customers to share their opinions and helping businesses improve their services based on feedback. However, like all review platforms, Trustpilot has faced challenges related to fake reviews and biased ratings, which can sometimes undermine its credibility.

      Sentiment
      • Positive
      Content
      • Company Feedback
      Aug 25, 2023
    • The reply I received back did nothing…

      The reply I received back did nothing to help others not be scammed by the company that I complained about. Super.com will try and keep your money. I am one of the lucky ones who actually got my money back after threatening to file charges with police and turning them over to BBB.It took 17 days of talking to the most stupid customer service agents I've ever dealt with and no Manger to be found.

      Sentiment
      • None
      Content
      • Scam
      Aug 25, 2023
    • A Valuable Service for Current and Prospective Customers

      Using the Trustpilot website, and following the directions, and writing honestly, were all so easy that I didn't give the process much thought. I think the opportunities to read other people's feedback, and to provide one's own feedback are valuable.

      Sentiment
      • Positive
      Content
      • Trustworthiness
      Aug 25, 2023
    • Very user-friendly

      Very user-friendly. A first timer would not have a problem

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • Well it’s first time I’ve used your…

      Well it’s first time I’ve used your review service, but from what I’ve seen the reviews are genuine & trustworthy. I like the fact that you send the review to the company as well. Great idea!

      Sentiment
      • Positive
      Content
      • Transparency
      Aug 25, 2023
    • Issue was NOT RESOLVED!

      Issue was NOT RESOLVED!WAYFAIR COULD CARE LESS!BEEN A LONG TIME CUSTOMER NOT ANYMORE CUSTOMER SERVICE SUCKS THEY DID ABSOLUTELY NOTHING! NO LONGER A CUSTOMER. I SPENT THOUSANDS OF DOLLARS!WORSE CUSTOMER SERVICE!

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 25, 2023
    • After giving accurate information

      After giving accurate information some fraud companies are still buying reviews & trust pilot isn't taking any action

      Sentiment
      • Negative
      Content
      • Fake Reviews
      Aug 25, 2023
    • Todo sencillo y rapido

      Todo sencillo y rapido

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • VRBO Scams ???

      Scams ???Booked property in Paris 2 months in advance 1 week before leaving the States, owner said it was no longer available. Alternate property offered, but reviews of that listing wrote of same experience. VRBO refunded $, and said we would be compensated for major (financial) trip rearrangements if we booked another property. (Not easy to do in summer.) We did book another property. There was never a response to the escalated case, and no compensation was received. Unethical business practices and no oversight of fictional property listings. Renter beware!

      Sentiment
      • Negative
      Content
      • Property Rental
      Aug 25, 2023
    • Great place to review

      Great place to review. With Trustpilot you can help others get honest reviews from real people!!

      Sentiment
      • Positive
      Content
      • Trustworthiness
      Aug 25, 2023
    • I've never had a problem

      I've never had a problem. That's important.

      Sentiment
      • Positive
      Content
      • Trustworthiness
      Aug 25, 2023
    • Helping others

      This is so easy to use and helps by letting others know how companies are helping people and if they are happy.

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • Definitely a Trustworthy organization!

      I have confidence in Trustpilot and have always been more than happy with the companies I deal with.

      Sentiment
      • Positive
      Content
      • Trustworthiness
      Aug 25, 2023
    • الموقع جدا جيد وممتاز ويستحق كل الدعم

      الموقع جدا جيد وممتاز ويستحق كل الدعم

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • Very helpful & I hope trustworthy!

      Very helpful & I hope trustworthy!

      Sentiment
      • None
      Content
      • Trustworthiness
      Aug 25, 2023
    • They answered the question wll.

      The company is doing well

      Sentiment
      • None
      Content
      • Company Feedback
      Aug 25, 2023
    • Trustpilot ist eine tolle platform um Unternehmen die mir gefallen. Zu bewerten ich bin sehr sehr zufrieden nur was nervig ist das öfter meine Bewertung ohne Grund von Trustpilot entfernt werden.

      Ich bin mit Trustpilot sehr zufrieden nur zu empfehlen.

      Sentiment
      • Positive
      Content
      • Trustworthiness
      Aug 25, 2023
    • I always use trustpilot

      After being scammed a few times from Facebook adverts, I always use trustpilot to check out selling sites on Facebook and Instagram to see if the site is genuine or a scam. Now I never buy anything without checking reviews on Trustpilot first! it works for me and more people should do the same then they wouldn't get scammed.

      Sentiment
      • Positive
      Content
      • Scam
      Aug 25, 2023
    • Your website was easy to use

      Your website was easy to use. Great job.

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 25, 2023
    • Further to the correspondence.i…

      Further to the correspondence.i received the photo you requested

      Sentiment
      • Negative
      Content
      • Company Feedback
      Aug 25, 2023

Sentiment Analysis

  • Positive(27)
    68%
  • Negative(9)
    22%
  • None(4)
    10%
46 Net Promoter
Score

Popular Topics

  • Ease of Use(10)
    25%
  • Trustworthiness(9)
    22%
  • Customer Support(5)
    12%
  • Scam(5)
    12%
  • Transparency(5)
    12%
  • Company Feedback(4)
    10%
  • Fake Reviews(1)
    2%
  • Property Rental(1)
    2%

Languages

  • English(27)
    68%
  • German(5)
    12%
  • Spanish(4)
    10%
  • Swedish(2)
    5%
  • Arabic(1)
    2%
  • French(1)
    2%

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Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Trustpilot. It contains the top 40 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

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  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 40 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

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