Mixed Experiences and Pricing Concerns: TikTak App Review Summary
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TikTak App Customer Feedback Analysis: Insights for Success

Mixed Experiences and Pricing Concerns: TikTak App Review Summary

TikTak app users have mixed experiences, with complaints about unfair practices, high prices, technical issues, and poor customer service. While some users praise the convenience and quality of the vehicles, others highlight issues such as inflated prices during holidays, misleading location data, and discrepancies in pricing based on age groups. The app faces criticism for its pricing strategies, lack of transparency, and inconsistent service quality.

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Custom Date - Nov 28, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Hey tik tak

    Yılda asgari ücrete bır kere zam oluyor tıktaka 12 kere zam oluyor yaptığınız ayıp gerçekten bayram günü zammı olur ayıp ayıp sıldım bırdaha kullanmicam

    Sentiment
    • Negative
    Content
    • Pricing Transparency
    Apr 10, 2024
  • Yeni ehliyet alanlara vermiyorlar

    Adil olmayan bir sistem, ülkede düzgün araç kullanabilen yok zaten

    Sentiment
    • Negative
    Content
    • Vehicle Condition
    Apr 10, 2024
  • Fiyat artışı

    Günlük kiralamanın 3,499 olması ve ekstra km paketleri ile 4,000 tl ye yanaşması gerçekten inanılmaz. İnsanları sömürmek için hr rşeyi yapıyorsunuz

    Sentiment
    • Negative
    Content
    • Pricing and Fees
    Apr 10, 2024
  • Fiyatlar katil ederrrr

    Sizler sayesin de 7 buçuk aydır araç sahibiyim araçlarınız onkadar pahalı ki moov ve diğer firmalar da dahil size inat bi hırsla gittim krediyle araç aldım Allah hepinizden razı olsun 2015 FR biniyorum 2000 lira egea mı olur 1500 km mi olur tam dolandırıcısınız 😂😂😂

    Sentiment
    • Negative
    Content
    • Pricing and Fees
    Apr 06, 2024
  • Dolandırıcılar

    Renault clio kiraladım el freni çekmeme rağmen bana uyarı geldi bir tane sonrasında aradım bu uyarı dediler ve ertesi gün beni arayıp 5000+kdv dediler ve parayı kredi kartımdan çektiler 6000 lira yani yararlıya basın herkes görsün nasıl dolandırıcı olduklarını

    Sentiment
    • Positive
    Content
    • Pricing and Fees
    Apr 05, 2024
  • TİKTAK

    Herkese komfor bir araç sunan tiktakla sizlerinde özel günler ve acil durumlarınızda araç kiralamasını öneririm.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 04, 2024
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Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for TikTak based on online reviews collected from App Store. The analysis helps App Developers, Marketing Specialists, Product Managers, Customer Service Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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