SuperStep App User Experience Woes: Login, Payment, and Usability Problems
SuperStep App Feedback Analysis: Uncover User Insights
Customers are facing significant issues with the SuperStepapp, from login problems to payment errors and usability issues. Many users complain about being directed to the website during the payment process, inability to access their accounts, and persistent login loops. The app fails to function properly, leading to frustration and dissatisfaction among customers. Lack of detailed product information, poor customer service, and technical glitches contribute to the negative user experience.
Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Üyeyim alışverişte yaptım birkaç mail denedim ama yine de siteye giriş olmuyor nasıl bir uygulama bu
Sentiment
Negative
Content
User Account & Login Issues
Mar 28, 2024
Güncelleme sonraları hesap kapanıyor
Ben her seferinde her güncelleme sonrası hesabımı girmek zorunda mıyım? Neden hesabımı otomatik kapatıyor uygulama?
Sentiment
Negative
Content
App Design & Usability
Mar 26, 2024
Mağazada ara
Mağazada ara seçeneği çalışmıyor.Uygulama genel olarak kötü
Sentiment
Negative
Content
App Design & Usability
Dec 08, 2023
Açıklama
Ürün bilgilerini veya özelliklerini yazmanız çok mu zor ? Ayakkabı alacağız malzemesi nedir? Özelliği nedir ? Ölçüleri 27cm- 42 vb gibi detaylı bilgileri yazmanızı tavsiye ederim
Sentiment
Negative
Content
Product Quality & Delivery
Nov 02, 2023
İndirim kodunu vermiyor
Uygulamayı indirince 250₺ indirim kodu veriyor diye reklam yapıyorlar ve sürekli mail atıyorlar ürün alırken kod hata veriyor
Sentiment
Negative
Content
Payment Difficulties
Oct 18, 2023
Bildirim ayarları ...
Ne kadar saçma bi uygulama ya bildirimlere izin vermedim diye uygulama açmıyor :)) Tam fiyasko 😎
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for SuperStep based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Executives, UX/UI Designers, Marketing Professionals to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
Can I share this research report?
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.
Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
Excel, PDF and PowerPoint Export
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
Emotions rule the world and also your next customers. Unlock sentiment analysis filter and benefit all these features that come withpurchasing this report:
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
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