SuperStep App User Experience Woes: Login, Payment, and Usability Problems
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SuperStep App Feedback Analysis: Uncover User Insights

SuperStep App User Experience Woes: Login, Payment, and Usability Problems

Customers are facing significant issues with the SuperStep app, from login problems to payment errors and usability issues. Many users complain about being directed to the website during the payment process, inability to access their accounts, and persistent login loops. The app fails to function properly, leading to frustration and dissatisfaction among customers. Lack of detailed product information, poor customer service, and technical glitches contribute to the negative user experience.

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Custom Date - May 20, 2024
Featured Content
  • Üye girişi yapmıyor sistem dışarı atıyor

    Üyeyim alışverişte yaptım birkaç mail denedim ama yine de siteye giriş olmuyor nasıl bir uygulama bu

    Sentiment
    • Negative
    Content
    • User Account & Login Issues
    Mar 28, 2024
  • Güncelleme sonraları hesap kapanıyor

    Ben her seferinde her güncelleme sonrası hesabımı girmek zorunda mıyım? Neden hesabımı otomatik kapatıyor uygulama?

    Sentiment
    • Negative
    Content
    • App Design & Usability
    Mar 26, 2024
  • Mağazada ara

    Mağazada ara seçeneği çalışmıyor.Uygulama genel olarak kötü

    Sentiment
    • Negative
    Content
    • App Design & Usability
    Dec 08, 2023
  • Açıklama

    Ürün bilgilerini veya özelliklerini yazmanız çok mu zor ? Ayakkabı alacağız malzemesi nedir? Özelliği nedir ? Ölçüleri 27cm- 42 vb gibi detaylı bilgileri yazmanızı tavsiye ederim

    Sentiment
    • Negative
    Content
    • Product Quality & Delivery
    Nov 02, 2023
  • İndirim kodunu vermiyor

    Uygulamayı indirince 250₺ indirim kodu veriyor diye reklam yapıyorlar ve sürekli mail atıyorlar ürün alırken kod hata veriyor

    Sentiment
    • Negative
    Content
    • Payment Difficulties
    Oct 18, 2023
  • Bildirim ayarları ...

    Ne kadar saçma bi uygulama ya bildirimlere izin vermedim diye uygulama açmıyor :)) Tam fiyasko 😎

    Sentiment
    • Negative
    Content
    • App Design & Usability
    Oct 11, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-83 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for SuperStep based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Executives, UX/UI Designers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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