Critical Review of StarHub App Performance
  • 82 users bookmarked
  • Who is this report for?
    • Mobile App Developers
    • Product Managers
    • Customer Experience Analysts
    • UX/UI Designers
    • Telecommunications Executives
Critical Review of StarHub App Performance

StarHub App Feedback Analysis: A Deep Dive into User Experience

The StarHub App is facing severe criticism from users due to its poor performance, constant errors, slow loading times, and lack of essential functionalities like bill viewing and payment. Customers are frustrated with issues ranging from login failures to inability to make simple transactions, leading to a significant level of dissatisfaction with the app's overall usability and reliability.

Source: Google Play Reviews of StarHub App

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of StarHub App

Unlock insights with our StarHub App feedback analysis report, detailing performance issues & user satisfaction.

Export
Custom Date - May 23, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • Slow to open, too many fake ads and promotions. Zero functionality when it's most needed like checking data balance while roaming.

    Sentiment
    • Negative
    Content
    • App Performance
    Aug 11, 2024

  • Useless as hell, web based one not working, app one direct to whatsapp then no response, what a joke starhub

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 31, 2024

  • bad the sales team ever mention 100% increase in TV channel subscription fee，this should be a critical component of cpi calculation under telco expenses

    Sentiment
    • Negative
    Content
    • Billing and Payment Issues
    Jul 30, 2024

  • System very slow response when loading even with good inteenet connectivity. Useless and didn't even bother to look at the problems. Its not the first time!.

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 24, 2024

  • Maintenance period is over but still unable to manage mobile plan - on opening mobile dash board page - it shows blank screen

    Sentiment
    • Negative
    Content
    • Technical Errors
    Jul 24, 2024

  • Despite multiple feedback on bill not showing, contacting customer support leads to the same template response to troubleshoot client-side.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 24, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Google Play and many other platforms.

  1. İBB CepTrafik App Insight Report: Discover User Feedback
    Google Play Reviews 72
  2. Unlock Insights: myCigna App Customer Feedback Report
    Google Play Reviews 67
  3. Unlock Insights with Brex App Customer Feedback Analysis
    Google Play Reviews 68
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for StarHub App based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Analysts, UX/UI Designers, Telecommunications Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.