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Mixed Reviews for Shein App: Annoying Ads and Customer Service Issues

Mixed Reviews for Shein App: Annoying Ads and Customer Service Issues

30 reviews between Oct 11, 2023 and Oct 12, 2023.

Shein app receives mixed reviews with some users complaining about annoying ads and poor customer service, while others appreciate the quality and user interface. Complaints about misleading advertising, wrong product sizes, and delayed deliveries are also mentioned. Despite these issues, some users find the app useful and like the products. Overall, Shein app's trustworthiness and customer support are questioned, making it a controversial choice for online shopping.

SHEIN-Shopping Online - Apps on Google Play
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30 reviews between Oct 11, 2023 and Oct 12, 2023.

Oct 11, 2023 - Oct 12, 2023

Featured Content

  • Everyone please be careful Shein is saying my package has been delivered but I have no delivery I have no way of proving this no one to contact customer service is a bot that does not help

    Sentiment
    • Negative
    Content
    • Delivery
    Oct 12, 2023
  • Face finder regester of Facebook com. Brose wib.@tag hestory's.

    Sentiment
    • Positive
    Content
    • App Experience
    Oct 12, 2023
  • Shein have worst customer service and Thier not a number to call and when you contact customer service they never resolve any problems and when thier a package was delivered and you didn't receive it and shein doesn't care about customer at all

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 12, 2023
  • Honestly these people deliver the product to you after they lie about the advertising. I measured the product I ordered and it was not even the size as advertised on the pic. This has happened multiple times now. EXTREMELY disappointed, will not recommend anyone else deal with this FRUSTRATION.

    Sentiment
    • Negative
    Content
    • Product Quality
    Oct 12, 2023
  • it is sooooooo annoying....I am going to destroy my phone because this add of them is interfering with my patience to see it every minute...🤪I did not INSTALL this app...

    Sentiment
    • Negative
    Content
    • Ads
    Oct 12, 2023
  • NOT TRUSTWORTHY. They steal your info and sell it.

    Sentiment
    • Negative
    Content
    • Trustworthiness
    Oct 12, 2023
  • Worstttttt app. Not true to size. And there is no exchanging option . And if you want to return the product you have to go by yourself and submit them in your nearby location. Very cheap. And they think they are billgates. Not treating customers in a good way. Go and learn from Indian online shopping apps.

    Sentiment
    • Negative
    Content
    • Product Quality
    Oct 12, 2023
  • Never had any problem, the app is very good. Easy to understand and have a beautiful user interface. I really appreciate it the Shein App.

    Sentiment
    • Positive
    Content
    • App Experience
    Oct 12, 2023
  • Don't want this app please

    Sentiment
    • Negative
    Content
    • App Experience
    Oct 12, 2023
  • I ❤️ 😍 the stuff here And 👍 the stuff is good quality 👌

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 12, 2023
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Sentiment Analysis

-26 Net Promoter
Score

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