Shein app receives mixed reviews with some users complaining about annoying ads and poor customer service, while others appreciate the quality and user interface. Complaints about misleading advertising, wrong product sizes, and delayed deliveries are also mentioned. Despite these issues, some users find the app useful and like the products. Overall, Shein app's trustworthiness and customer support are questioned, making it a controversial choice for online shopping.
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Everyone please be careful Shein is saying my package has been delivered but I have no delivery I have no way of proving this no one to contact customer service is a bot that does not help
Sentiment
Negative
Content
Delivery
Oct 12, 2023
Face finder regester of Facebook com. Brose wib.@tag hestory's.
Sentiment
Positive
Content
App Experience
Oct 12, 2023
it is sooooooo annoying....I am going to destroy my phone because this add of them is interfering with my patience to see it every minute...🤪I did not INSTALL this app...
Sentiment
Negative
Content
Ads
Oct 12, 2023
NOT TRUSTWORTHY. They steal your info and sell it.
Sentiment
Negative
Content
Trustworthiness
Oct 12, 2023
Never had any problem, the app is very good. Easy to understand and have a beautiful user interface. I really appreciate it the Shein App.
Sentiment
Positive
Content
App Experience
Oct 12, 2023
I ❤️ 😍 the stuff here And 👍 the stuff is good quality 👌
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for SHEIN-Shopping Online - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Online Retail Managers, Marketing Strategists, Customer Experience Specialists, E-commerce Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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