Announcing Free Research Tools: Turn Amazon, Trustpilot, Tripadvisor, Google Play and App Store reviews into market research!
See All Reports >>
United States
Mixed Reviews for Shein App: Annoying Ads and Customer Service Issues

Mixed Reviews for Shein App: Annoying Ads and Customer Service Issues

30 reviews between Oct 11, 2023 and Oct 12, 2023.

Shein app receives mixed reviews with some users complaining about annoying ads and poor customer service, while others appreciate the quality and user interface. Complaints about misleading advertising, wrong product sizes, and delayed deliveries are also mentioned. Despite these issues, some users find the app useful and like the products. Overall, Shein app's trustworthiness and customer support are questioned, making it a controversial choice for online shopping.

SHEIN-Shopping Online - Apps on Google Play
Get a comprehensive research report!
Get a comprehensive research report right away

This research report is limited to the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews.

Buy Now!

30 reviews between Oct 11, 2023 and Oct 12, 2023.

Oct 11, 2023 - Oct 12, 2023

Popular Phrases

see all >>

Featured Content

see all >>

  • Everyone please be careful Shein is saying my package has been delivered but I have no delivery I have no way of proving this no one to contact customer service is a bot that does not help

    Sentiment
    • Negative
    Content
    • Delivery
    Oct 12, 2023

  • Face finder regester of Facebook com. Brose wib.@tag hestory's.

    Sentiment
    • Positive
    Content
    • App Experience
    Oct 12, 2023

  • Shein have worst customer service and Thier not a number to call and when you contact customer service they never resolve any problems and when thier a package was delivered and you didn't receive it and shein doesn't care about customer at all

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 12, 2023

  • Honestly these people deliver the product to you after they lie about the advertising. I measured the product I ordered and it was not even the size as advertised on the pic. This has happened multiple times now. EXTREMELY disappointed, will not recommend anyone else deal with this FRUSTRATION.

    Sentiment
    • Negative
    Content
    • Product Quality
    Oct 12, 2023

  • it is sooooooo annoying....I am going to destroy my phone because this add of them is interfering with my patience to see it every minute...đŸ€ȘI did not INSTALL this app...

    Sentiment
    • Negative
    Content
    • Ads
    Oct 12, 2023

  • NOT TRUSTWORTHY. They steal your info and sell it.

    Sentiment
    • Negative
    Content
    • Trustworthiness
    Oct 12, 2023

  • Worstttttt app. Not true to size. And there is no exchanging option . And if you want to return the product you have to go by yourself and submit them in your nearby location. Very cheap. And they think they are billgates. Not treating customers in a good way. Go and learn from Indian online shopping apps.

    Sentiment
    • Negative
    Content
    • Product Quality
    Oct 12, 2023

  • Never had any problem, the app is very good. Easy to understand and have a beautiful user interface. I really appreciate it the Shein App.

    Sentiment
    • Positive
    Content
    • App Experience
    Oct 12, 2023

  • Don't want this app please

    Sentiment
    • Negative
    Content
    • App Experience
    Oct 12, 2023

  • I ❀ 😍 the stuff here And 👍 the stuff is good quality 👌

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 12, 2023
  • See All Reviews

Sentiment Analysis

-26 Net Promoter
Score

Popular Topics

Languages

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from Google Play reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Complete Market Research Guide for Coffee Shops & Roasters

Complete Market Research Guide for Coffee Shops & Roasters

See how to analyze coffee shop customer reviews on Trustpilot with one click.
3 min read
Complete Market Research Guide for Fitness Centers

Complete Market Research Guide for Fitness Centers

Learn how to conduct market research for fitness centers on Trustpilot with one click.
3 min read
Complete Market Research Guide for Fashion Stores

Complete Market Research Guide for Fashion Stores

Learn how to conduct market research to leverage customer insights for your fashion store on Trustpilot.
2 min read
Complete Market Research Guide For Hobby Stores

Complete Market Research Guide For Hobby Stores

See how to scrape and analyze hobby store reviews on Trustpilot with one click to reveal customer insights.
2 min read
Complete Market Research Guide for Hair & Beauty Salons

Complete Market Research Guide for Hair & Beauty Salons

Learn how to leverage customer feedback for your hair and beauty salon listed on Trustpilot.
2 min read
Complete Market Research Guide for Furniture Stores

Complete Market Research Guide for Furniture Stores

Learn how to analyze reviews of furniture stores on Trustpilot.
2 min read
Frequently Asked Questions

  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.