30 reviews between Jul 01, 2022 and May 01, 2023.
The Verb Hotel is a unique, rock 'n' roll themed boutique hotel located near Fenway Park in Boston. Guests rave about the friendly and helpful staff, immaculate rooms, and retro decor featuring vintage memorabilia from the 1960s to 1990s. The hotel also offers a heated outdoor pool, record players in each room, and a complimentary continental breakfast. Many reviewers specifically mention the excellent customer service, including standout employees like Amalia Vasquez, Yoselin Alvarado, and Cisco.The Verb Hotel
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The Backstage trailers are beautiful and comfortable. Comfortable beds, perfect pillows and radiant heat floors. The staff are friendly and complete the experience. We stayed there after going to a game - it’s a short 5 min walk from the park which you can see right from your trailer. No better backdrop!
Helpful and friendly staff. Fun place to stay. Great location. Clean rooms. Needs an elevator. Loved perusing the record library and remembering artists from my youth. Very accommodating. Would stay here again when I return to Boston.
Great place for rock ‘n’ roll buffs right in the middle of everything Fenway is right behind the hotel, plenty of good restaurants and shopping , Close to airport hotel staff super friendly, helpful and everything. Great place to stay.
My daughter got me a room for my bday at The Verb an I had a great time from the time I pulled up the valet crew was so Ace, Keya an David helped me while I was here the front desk crew was excellent all so friendly Mackenzie, Anna, Ella, Lilly an Gabby great customer service!! I will Defiently be back soon I slept so comfy a the heated pool was the best. Thank you so much Verb for making me the Rockstar of the day on my special day!!
WQW!!! Was not sure what to expect upon arriving at the Verb Hotel. So unique and awesome! The staff was extremely friendly, caring & thorough. The hotel was immaculate. You could spend hours perusing all the music memorabilia on the property. I did not stay in one of the campers out back - but one of my co-workers did & said it was very cool. Then unique decor in each overnight room was very cool too! I will definitely be back & will recommend to friends & family!
The Verb is ideally located and very well maintained ! The unique decor, using memorabilia of the 1960-1990s gives your stay an awesome experience especially with children who would never have seen typewriters & record players !!
How lucky we are to spend two days in this Amazing place! Loved it here and would definitely come back. Great breakfast hosted gracefully by Crisela and Amalia helped fulfill this incredible stay! Ignacio
The whole vibe is great, very chill. The entire team was friendly and helpful throughout. The record players in the room are a great touch! To Cisco and everyone else who made our stay great - thanks for everything!
A very cool renovated boutique motel right behind Fenway. All staff were incredibly friendly and helpful, especially our parking attendant, Ryan Donahue. He was genuinely interested in our visit and was quick with our car. The theme rooms are tastefully done and the pool are was clean and retro.
Amazing! Best staff ever! Will stay again, no question! Rooms were clean and quiet. Decor was so fun! The staff was so willing to help and answer any question we had about the area. Location was perfect!
Excellent service by Amalia Vasquez, rooms very clean, great location. Would definitely come back here in the future. Breakfast was good, plenty of options to choose from. Fun place to stay, family loved it
A delightful hotel designed to celebrate rock ‘n roll theme. Excellent in all respects except that the availability of dining space was a bit limited. I was upgraded to one of the accommodation trailers which was great
Awesome stay!! Staff went above and beyond, from check in with Chris and Cisco, to breakfast with Anthony and Yoselin! Can’t wait to come back! Rooms were so cute, the attention to detail here is beyond expectation. Complimentary nitro cold brew and zebra print robes, made for a perfect birthday weekend with my friends.
The staff were amazing, and the decor was just fabulous! I felt like I had stepped back in time and then had some amazing perks like cold brew coffee on tap!! Directly beside Fenway park was so convenient as we went to a Red Sox game on evening. The pool area was amazing and the breakfast was great as well.
Awesome! Nice hotel concept, friendly personel, good food. You can pick your records to listen them in the hotel room. Makes the whole thing super special. Heated pool on the outside to hang out. Cannot complain at all.
Great Place to stay Especially if you are going to Fenway Park!! the pool was nice and the rooms were really clean the staff was really great I enjoyed my stay with turntables and Albums of all kinds I'll probably go back to Boston & Yes I'll Stay At the Verb Thank You!!
My partner and I enjoyed staying at the Verb Hotel and will stay there again when we visit Boston. Ryan was a huge help with our Valet parking - thanks! The customer service is a pleasure and we felt well taken care of. The interior decor is fun, thumbs up to the heated pool and impressive vinyl collection!
We love the Verb! Our daughter got her undergraduate and graduate degrees at BU and we've stayed here many times over the years. Wonderful staff and hip, comfortable accommodations. The breakfast is yummy and Crisela is the best server! Thank you Verb for making our Boston visits so special.
We had a great time at The Verb Hotel. The nostalgia and history was so much fun to experience. Everyone was kind and helpful from the valet parking attendants, reception desk, and breakfast staff. Amalia and Yoselin were quick and efficient getting breakfast items and cleaning the area for us. The hotel was clean and provided a unique experience.
Good morning everyone this hotel was a great experience as a cozy room. Nice bathrooms, and great breakfast thanks to Crisela amador and Yoselin Alvarado for the awesome and great hospitality. I appreciate it the wonderful works keep up!
Hi, I run a transition program for students with disabilities, I took them to Verb hotel, and to a Red Sox game. The verb hotel was absolutely perfect, everyone was patient with my students, especially the breakfast staff, Crisela & Yoselin! Thank you for making our stay so enjoyable! Plus the heated pool was amazing!
We will be back! It’s worth the price for the location and quality of the hotel. The continental breakfast is a nice touch as part of your stay. The entire staff especially Joe' has made us feel welcome every stay.
Best staffing here. From Cisco on valet checkin was the best very helpful outstanding customer service. To checkout everything was great! Very nice heated outdoor pool where you can hear the Red Sox game in the pool. Best place to stay. Everything you need in Walking distance. You like music grab sone records in the lobby bring to your room and play on the record player in your room. Free bottle water in lobby. Free breakfast in morning with great smoothies made fresh!! Must stay here..
An experience more than a stay. Big smiles the whole time. From the staff to the record library, it all works together to make for an enjoyable stay. And having nitro brew coffee on tap, both hot and cold is a plus!
Such a fun place. Comfortable beds and a great pool. We enjoyed the rock memorabilia and the proximity to Fenway Park. Very clean place with a friendly staff. We have already recommended it it to friends.
The ambience from the moment you walk in is absolutely incredible. You are going to an immaculate room with a great view and a turntable How much better can it get. Yes, we had to teach our teenager how to play a record. Lol! From valet, pool, candid pics, to breakfast experience, we were beyond impressed. The Verb Hotel is a hidden gem we’ll be visiting again soon and there after. Thank to all the staff and road crew Ryan Donahue!
Loved the atmosphere, the décor and especially the music. Staff was helpful, friendly and were excited to be there. The staffs great attitudes made your day. The room was always clean and stocked each day.
I'm so late writing this review! The Verb is easily one of the most fun hotels at which I've ever stayed, and I travel quite a bit. From beginning to end, I can't say enough about the customer service! First of all, they greeted me by name JUST BECAUSE I had sent an email. It was our first visit to Boston and I'd asked for things to do. Carley and Shawn are probably the kindest, most customer focused hospitality agents I've ever met. We were lucky enough to stay backstage - the suite of trailers that are LITERALLY in the back yard of Fenway (the Sox were away the weekend we were there, so I can't speak to the noise level when they are), but the room is clean, the shower is amazing, and the floors are heated. The trailers also have a collection of snacks, as well as robes and a…
The front desk workers were friendly and accommodating. I was able to check in early which was great. Having a Keurig in my room allowed me to make a hot chocolate on my return from a cold ballgame.
First a little context: we have been fairly locked down during the pandemic, wading our way gently back into society over the last year, fully vaxxed yet super wary, and thus riding each variant wave in waste-high water. Coming East for three weeks was a cannonball splash into the deep end, if we are to continue with this swimming pool metaphor LOL, and thus, The Verb Hotel became our proverbial life raft for a few nights, while we visited friends, family and co-workers in Boston. It was our respite in the evenings, after a full day of sun, city dirt and noise— a quiet place with records to spin and ambient lighting to soothe, accompanied by soft sheets and a firm mattress, cleaned with care and attention by Leticia. It was our cocoon in which we awoke each morning, coffee at the ready and a delicious meal down the hall, expertly served with warm smiles by duo Yoselin and Yaritza, which we then enjoyed on the open patio beside the (literal) pool, where I had swam laps the night before at sunset. There was nothing in particular that made us feel extra safe, in terms of COVID protocols; we were among the few masking, for example. But we had plenty of space to ourselves with ample outdoor options and in short, we loved our time here and we felt loved in return. It will always remain a lovely bright spot in our memories from what was overall a whirlwind trip filled with highs and lows. Back in my home sweet home, I am still thinking fondly of our time there and hoping to visit again one day!…
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