Rock 'n' Roll Themed Boutique Hotel near Fenway Park
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Rock 'n' Roll Themed Boutique Hotel near Fenway Park

1271 Boylston Street, Boston, MA 02215

The Verb Hotel is a unique, rock 'n' roll themed boutique hotel located near Fenway Park in Boston. Guests rave about the friendly and helpful staff, immaculate rooms, and retro decor featuring vintage memorabilia from the 1960s to 1990s. The hotel also offers a heated outdoor pool, record players in each room, and a complimentary continental breakfast. Many reviewers specifically mention the excellent customer service, including standout employees like Amalia Vasquez, Yoselin Alvarado, and Cisco.

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Custom Date - Apr 25, 2024
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  • Great experience!

    Awesome! Nice hotel concept, friendly personel, good food. You can pick your records to listen them in the hotel room. Makes the whole thing super special. Heated pool on the outside to hang out. Cannot complain at all.

    Sentiment
    • Positive
    Content
    • Unique Decor and Rock 'n Roll Theme
    May 01, 2023
  • Best place to stay in Boston by far!

    We will be back! It’s worth the price for the location and quality of the hotel. The continental breakfast is a nice touch as part of your stay. The entire staff especially Joe' has made us feel welcome every stay.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    May 01, 2023
  • Best place to stay even if you don’t have tickets to the Red Sox game!

    Best staffing here. From Cisco on valet checkin was the best very helpful outstanding customer service. To checkout everything was great! Very nice heated outdoor pool where you can hear the Red Sox game in the pool. Best place to stay. Everything you need in Walking distance. You like music grab sone records in the lobby bring to your room and play on the record player in your room. Free bottle water in lobby. Free breakfast in morning with great smoothies made fresh!! Must stay here..

    Sentiment
    • Positive
    Content
    • Heated Outdoor Pool Experience
    May 01, 2023
  • Interesting hotel

    Such a fun place. Comfortable beds and a great pool. We enjoyed the rock memorabilia and the proximity to Fenway Park. Very clean place with a friendly staff. We have already recommended it it to friends.

    Sentiment
    • Positive
    Content
    • Great Location near Fenway Park
    May 01, 2023
  • Fun atmosphere

    Loved the atmosphere, the décor and especially the music. Staff was helpful, friendly and were excited to be there. The staffs great attitudes made your day. The room was always clean and stocked each day.

    Sentiment
    • Positive
    Content
    • Positive Staff Interactions
    May 01, 2023
  • Fun

    Helpful and friendly staff. Fun place to stay. Great location. Clean rooms. Needs an elevator. Loved perusing the record library and remembering artists from my youth. Very accommodating. Would stay here again when I return to Boston.

    Sentiment
    • Positive
    Content
    • Positive Staff Interactions
    May 01, 2023
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Verb Hotel based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Hospitality Consultants, Customer Experience Specialists, Marketing Executives, Travel Industry Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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