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Revolut Review - Reliable and Practical Banking Services

Revolut Review - Reliable and Practical Banking Services

40 reviews between Aug 09, 2023 and Aug 10, 2023.

Revolut offers reliable and practical banking services, with great features like vaults and disposable cards. It provides control of finances through a user-friendly app, making banking easier and more efficient. However, their customer service can be frustrating at times, with long wait times for issue resolution. Despite some drawbacks, Revolut is recommended for online shopping in foreign currencies and traveling abroad.

Revolut 
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40 reviews between Aug 09, 2023 and Aug 10, 2023.

Aug 09, 2023 - Aug 10, 2023
  • The banking experience nowadays has…

    The banking experience nowadays has become a very frustrating & bad experience. All banks want to do is maximize profit and exploit their clients to the very last cent. Revolut has changed this somewhat and clients now have a much easier and efficient way to transact without big brother getting to know all about one's everyday life.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 10, 2023
  • Da un mese non riesco a recuperare la password

    Da un mese non riesco a recuperare password che ho perso.Da sempre errore per ogni operazione fatta non fa scattare il Selfie. Nessuna assistenza online ne telefonica.Pessima esperienza

    Sentiment
    • Negative
    Content
    • Customer Support
    Aug 10, 2023
  • Revolut Metal perks scam

    Beware, the perks that Revolut Metal is promising are only marketing and nothing more. I tried to claim a purchase insurance as my laptop was stolen, and Revolut partner Qover just gathered my accident info and started to fully ignore me. They do nothing just ignore my emails. I also asked for Revolut help but no result.

    Sentiment
    • Negative
    Content
    • Customer Support
    Aug 10, 2023
  • Revolut es uno de los bancos actuales…

    Revolut es uno de los bancos actuales más rápidos y útiles.Además, tiene opción de ganar dinero con encuestas sencillas y de ganar por invitaciones, el código:alejan8vst!AUG1-23-AR-L2Os dará acceso a el!

    Sentiment
    • Positive
    Content
    • Card Features
    Aug 10, 2023
  • Scammers

    I have been unable to withdraw cash for over a year, the support service is inefficient, I have constantly sent my passport, the money has been frozen, but they are unable to unfreeze it, I am unable to complete the application, and the funds must be returned as soon as possible, as I am a resident of Ukraine and require the funds.

    Sentiment
    • Negative
    Content
    • Customer Support
    Aug 10, 2023
    • No access to my money

      My app access has been blocked for DAYS due to some additional verification required (information that has already been provided previously) without being able to have access to my money Zero response from customer service apart from some nonsensical automatic replies (seriously Revolut?)Make sure to opt for a better online bank and save yourself a lot of trouble

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 10, 2023
    • Da non ripetere mai più!

      Assistenza clienti quasi inesistente. Telefono servizio clienti in Italia disconnesso. In quasi due mesi e tre operazioni addebitati €13,66. Per la chiusura conto anticipato mi hanno addebitato 5,98 e quello che è rimasto sul conto €1,70 anziché restituirli se li sono incamerati! Vergognosi, esperienza pessima!!

      Sentiment
      • Negative
      Content
      • Transaction Speed
      Aug 10, 2023
    • Super

      Super , Super.

      Sentiment
      • Positive
      Content
      • Card Features
      Aug 09, 2023
    • Easy and flexible to use

      Easy and flexible to use. Extremely useful in travels to exchange currencies. Fees lower than my physical bank. 100% recommended.

      Sentiment
      • Positive
      Content
      • Currency Exchange
      Aug 09, 2023
    • Dommage de ne pouvoir choisir son rib…

      Dommage de ne pouvoir choisir son rib en fonction de son pays. Je suis en Nouvelle Calédonie (territoire français) et j’ai un rib anglais donc je paie des frais à chaque virement…

      Sentiment
      • None
      Content
      • Account Security
      Aug 09, 2023
    • Reliable and convenient

      I have been using Revolut for several years, reliable and practical services. Great for online shopping in foreign currencies and for traveling abroad.

      Sentiment
      • Positive
      Content
      • Currency Exchange
      Aug 09, 2023
    • Very easy to use and has excellent…

      Very easy to use and has excellent features like the vault and the disposable cards

      Sentiment
      • Positive
      Content
      • Card Features
      Aug 09, 2023
    • Très bonne banque et application nickel pour les voyages

      Très content de revolut

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 09, 2023
    • Banking made easy

      Banking made easy, user friendly app. Gives control of your finances as you can manage everything on the app including enhancing security

      Sentiment
      • Positive
      Content
      • Account Security
      Aug 09, 2023
    • Waiting hours to resolve a transfer…

      Waiting hours to resolve a transfer issue on chat. Never again! Be warned if you have a problem.

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 09, 2023
    • the worst customer service

      the most awful customer service. the chat ‘support’ is not support at all. they ask the same question over and over and imply they do not want to help. i have never experienced customer service like it. would not recommend anyone to join this company

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 09, 2023
    • Too difficult process to log in app after change of phone

      I changed the phone couple of times in the past months and I couldn’t log in anymore - I have tried to re-authenticate with pas, drivers license, identity card and nothing’s . Eventually I got in touch with the customer support team and after an identity check through various questions, I was informed that it also failed - the process is ridiculous, therefore I want to delete my Revolut account and I requested that via email but customer support is not answering anymore. / Andreea

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 09, 2023
    • Great app and banl

      Great app and banl, saved my life. I can do bank transfers in seconds from different countries and continents. I am really happy with the app and I hooe it becomes the leading app with great benifits for its users in tbe future.

      Sentiment
      • Positive
      Content
      • Transaction Speed
      Aug 09, 2023
    • Chat messenger was very helpful

      Chat messenger was very helpful, everyone answered to my doubts and queries very quickly. The help options were limited for me considering my specific situation but the chat was very efficient.

      Sentiment
      • Positive
      Content
      • Customer Support
      Aug 09, 2023
    • Very great services

      Very great services. I would recommend the number of advertisements sent to customers be reduced. Too much email traffic from Revolute.

      Sentiment
      • Positive
      Content
      • Customer Support
      Aug 09, 2023
    • Transactions are easy to follow

      i can follow more easily my money and I know that they are safe.

      Sentiment
      • Positive
      Content
      • Account Security
      Aug 09, 2023
    • Absolute Disgrace

      What an absolute sh** show of a company. DO NOT USE THEM. No phone line to call to speak to someone,I’ve chat is an absolute joke - 2 hr conversations to be asked the same questions over and over, for them to say we aren’t helping. I’m ending the chat - no offer of how to even resolve the issue! I cannot access my car or my app and they refuse to help me get back in?! Absolute SCAM

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 09, 2023
    • Fast and simple

      Fast and simple

      Sentiment
      • Positive
      Content
      • Transaction Speed
      Aug 09, 2023
    • You the best!)

      You the best!)

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 09, 2023
    • Einfach perfekt!

      Einfach perfekt!

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 09, 2023
    • My credit card application was rejected…

      My credit card application was rejected (it’s funny thing too, because I’m earn more then €10K monthly) and then I got few reminders to complete my credit card application and then finally a mail that application expired and I can re-apply. Can you exclude people whom you rejected to give credit card from such distribution lists? It’s a little bit annoying and insulting

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 09, 2023
    • Bezproblemowo

      Jestem zadowolony z bezproblemowego działania aplikacji, bank działa szybko , nie ma jakiś zawieszeń i jest bardzo funkcjonalny . Posiada funkcję nie dostępne w wielu bankach np . jednorazowa karta czy krypto.

      Sentiment
      • Positive
      Content
      • App Features
      Aug 09, 2023
    • je me serre du compte révolut depuis…

      je me serre du compte révolut depuis 2021et jamais eu des mauvaises les services sont tres réactif et rapide et pas cher si je devrais donner mon avis aller y sans crainte revolut c'est la banque du futur Patrick 54

      Sentiment
      • Positive
      Content
      • Customer Support
      Aug 09, 2023
    • Awful service

      Awful service. No help at all. I am trying to authorise a new account, and am required to submit proof of a domain I bought 7 years ago to proceed!? Mental.

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 09, 2023
    • Szybka i wygodna trazadowolonynsakcja z przelewem…

      Szybka i wygodna transakcja z przelewem do innego kraju. Dobry kurs na wymianę waluty. Małe limity darmowych transakcji wymiany waluty

      Sentiment
      • Positive
      Content
      • Transaction Speed
      Aug 09, 2023
    • The best!

      I've been using Revolut for 5 years now and saved my finances. Currency exchange at the best rates, account transfers worldwide, investment options and helped me a lot make savings for different tasks on a daily bases.Support is amazing, they are prompt and super helpful. Thank you all for your product and support!

      Sentiment
      • Positive
      Content
      • App Features
      Aug 09, 2023
    • Ottima banca e ottima piattaforma Devo…

      Ottima banca e ottima piattaforma Devo però osservare che alla chat non risponde l'operatore fisico e alle mail rispondono dopo 2 giorni in inglese di segnalare il problema in chat. Temo di potermi in futuro trovare nei guaiInsomma se hai un problema che l'ottima piattaforma non ti risolve mi sa che lo tieni: spero di sbagliarmi però perché il sito funziona davvero bene.

      Sentiment
      • None
      Content
      • Customer Support
      Aug 09, 2023
    • Beste Bank ever

      Kostenloses Geld Abheben an jedem Automaten, sehr schöne Kartendesigns, problemlose Käufe von Kryptowährungen und Aktien. Junior Konten können ebenfalls problemlos eröffnet werden und Ausgabelimit etc. kann für jedes Konto individuell eingestellt werden.

      Sentiment
      • Positive
      Content
      • Card Features
      Aug 09, 2023
    • La migliore azienda nel mercato

      La migliore azienda nel mercato

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 09, 2023
    • The best bank

      The best bank

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 09, 2023
    • I’d like to be improve condition for…

      I’d like to be improve condition for seamen during vacation. Thanks.

      Sentiment
      • Positive
      Content
      • Customer Support
      Aug 09, 2023
    • Very easy and quick to use

      Very easy and quick to use

      Sentiment
      • Positive
      Content
      • Ease of Use
      Aug 09, 2023
    • Je suis contente de cette carte car je…

      Je suis contente de cette carte car je peux recevoir, envoyer, payer,

      Sentiment
      • Positive
      Content
      • Card Features
      Aug 09, 2023
    • So easy to use the app and if you need…

      So easy to use the app and if you need advice its there

      Sentiment
      • Positive
      Content
      • App Features
      Aug 09, 2023
    • Excellent app to manage our funds

      Excellent app to manage our funds

      Sentiment
      • Positive
      Content
      • App Features
      Aug 09, 2023

Sentiment Analysis

  • Positive(27)
    68%
  • Negative(11)
    28%
  • None(2)
    5%
40 Net Promoter
Score

Popular Topics

  • Customer Support(15)
    38%
  • Ease of Use(7)
    18%
  • Card Features(5)
    12%
  • App Features(4)
    10%
  • Transaction Speed(4)
    10%
  • Account Security(3)
    8%
  • Currency Exchange(2)
    5%

Languages

  • English(27)
    68%
  • French(4)
    10%
  • Italian(4)
    10%
  • German(2)
    5%
  • Polish(2)
    5%
  • Spanish(1)
    2%

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