Revolut offers reliable and practicalbanking services, with great features like vaults and disposable cards. It provides control of finances through a user-friendly app, making banking easier and more efficient. However, their customer service can be frustrating at times, with long wait times for issue resolution. Despite some drawbacks, Revolut is recommended for online shopping in foreign currencies and traveling abroad.
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Da un mese non riesco a recuperare password che ho perso.Da sempre errore per ogni operazione fatta non fa scattare il Selfie. Nessuna assistenza online ne telefonica.Pessima esperienza
Sentiment
Negative
Content
Customer Support
Aug 10, 2023
Easy and flexible to use
Easy and flexible to use. Extremely useful in travels to exchange currencies. Fees lower than my physical bank. 100% recommended.
Sentiment
Positive
Content
Currency Exchange
Aug 09, 2023
Dommage de ne pouvoir choisir son rib…
Dommage de ne pouvoir choisir son rib en fonction de son pays. Je suis en Nouvelle Calédonie (territoire français) et j’ai un rib anglais donc je paie des frais à chaque virement…
Sentiment
None
Content
Account Security
Aug 09, 2023
Chat messenger was very helpful
Chat messenger was very helpful, everyone answered to my doubts and queries very quickly. The help options were limited for me considering my specific situation but the chat was very efficient.
Sentiment
Positive
Content
Customer Support
Aug 09, 2023
Awful service
Awful service. No help at all. I am trying to authorise a new account, and am required to submit proof of a domain I bought 7 years ago to proceed!? Mental.
Sentiment
Negative
Content
Customer Support
Aug 09, 2023
Szybka i wygodna trazadowolonynsakcja z przelewem…
Szybka i wygodna transakcja z przelewem do innego kraju. Dobry kurs na wymianę waluty. Małe limity darmowych transakcji wymiany waluty
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Revolut based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Product Managers in Fintech, Customer Experience Strategists, Market Research Analysts, Digital Bank Executives to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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