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Reliable and Efficient Medical Supply Company - 180 Medical

Reliable and Efficient Medical Supply Company - 180 Medical

40 reviews between Jul 28, 2023 and Aug 20, 2023.

180 Medical is a reliable and efficient company that delivers medical supplies on time. Their staff is friendly and helpful, and their customer service is excellent. They are responsive to customers' needs and provide prompt and accurate order fulfillment. With years of experience, they have established a strong reputation for providing high-quality products and exceptional service. Overall, 180 Medical is a trustworthy and dependable medical supply company.

180 Medical 
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40 reviews between Jul 28, 2023 and Aug 20, 2023.

Jul 28, 2023 - Aug 20, 2023
  • Your staff took care of prescription…

    Your staff took care of prescription problem and still had the needed items at my house on time.

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 20, 2023
  • Fast service easy orders good …

    Fast service easy orders good Quality product

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 18, 2023
  • Great company

    When I needed help because running low they helped me get more to hold me over until the regular order came in..Staff is very friendly and helpful.I always recommend this co. to all my doctors.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 18, 2023
  • With rare exceptions

    With rare exceptions, my dealings with 180 Medical has been outstanding. The delivery of the medical supplies has continued without fail for several years in good shape, and always on time. I haven’t any complaints, and hope our mutual benefit will continue for many years to come.

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 18, 2023
  • Always arriving on time and pleasant…

    Always arriving on time and pleasant staff

    Sentiment
    • Positive
    Content
    • Timeliness
    Aug 17, 2023
    • Request not honored

      Had requested that the order be shipped in two boxes instead of the one large box. It was not!

      Sentiment
      • Negative
      Content
      • Delivery Service
      Aug 17, 2023
    • Great Service

      Always correct and on time delivery

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 17, 2023
    • Excellent company

      I have so many years with the company and I very satisfied and i very happy finding a company like this one all I can say is thank you very much for all your help thank you to the owners and people working here 😊

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 17, 2023
    • Everything works well and smoothe

      Everything works well and smoothe

      Sentiment
      • Positive
      Content
      • Ordering Process
      Aug 16, 2023
    • Always on time.

      Always on time.

      Sentiment
      • Positive
      Content
      • Timeliness
      Aug 16, 2023
    • Always great service

      As usual, product delivery was faultless. From the ordering to delivery, everything great!

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 16, 2023
    • Unhappy 🙁

      With My previous supplier I could order a 90 day supply. 180 says 30day. I received an item I didn’t order. And 2 items were not delivered without explanation.

      Sentiment
      • None
      Content
      • Delivery Service
      Aug 15, 2023
    • Efficient delivery

      Efficient delivery

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 15, 2023
    • 180 Medical

      The service and products at 180 Medical are excellent!!

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 14, 2023
    • On a consistent basis 180 Medica has…

      On a consistent basis 180 Medical has met my supplies order request promptly and an accurately. I would rate overall service 5 Stars.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 14, 2023
    • Your people are very nice on the phone

      Your people are very nice on the phone. They are always willing to change my shipping address depending on where I am thank you thank you thank you You have a great staff... I have met several over the phone and I have liked everyone thank you so much

      Sentiment
      • Positive
      Content
      • Staff Friendliness
      Aug 14, 2023
    • Prompt delivery

      Well packed, shipped promptly

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 13, 2023
    • Everything is going as it should

      Everything is going as it should, shipments are on time, customer services are excellent, medical instruments are of the highest quality, and any errors are fixed immediately.

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 11, 2023
    • Akways helpful and professional

      Akways helpful and professional

      Sentiment
      • Positive
      Content
      • Staff Friendliness
      Aug 11, 2023
    • Receiving supplies from 180.

      I have been receiving supplies from this company for about 4 years. The start was very responsive as they sent me samples until I was comfortable. There were some minor delivery timing "worries" at a time during the pandemic, but they addressed them well and I have never had even a minor worry since.

      Sentiment
      • Positive
      Content
      • Timeliness
      Aug 10, 2023
    • You are easy to work with

      You are easy to work with, your supplies always arrive before I need them so I have no need to worry if they will come on time.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 10, 2023
    • 180 Medical Always Delivers While The…

      180 Medical Always Delivers While The VA Don't

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 10, 2023
    • Wonderful in every way

      Wonderful in every way! 💛

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 10, 2023
    • Great great company

      Great great company

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 10, 2023
    • Little hiccup

      I’m not sure on who’s end had a disconnect for a couple of months. That was scary. Other wise 180 is awesome. Thanks to you all and god bless!

      Sentiment
      • Positive
      Content
      • Timeliness
      Aug 09, 2023
    • If you're good

      If you're good, you're good. You don't need me to tell you that. This my last review, just keep doing YOUR job!!

      Sentiment
      • Positive
      Content
      • Staff Friendliness
      Aug 08, 2023
    • Your on time.

      Your on time.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 08, 2023
    • Helpful in assisting catheters

      Helpful in assisting catheters, supply’s, and shipping in a timely manner. Reps always cheerful and knowledgeable in all supplies and availability. It’s a pleasure doing business with 180 Medical.

      Sentiment
      • Positive
      Content
      • Supply Availability
      Aug 07, 2023
    • I have been with this company for…

      I have been with this company for approximately 10 years. They’re professionals every sense of the word. Their support staff is magnificent. Very understanding and caring about your needs. Receiving of your Supplies is definitely on time if not earlier at times. I wouldn’t choose any other Medical Supply Co. Thank You 180 Medical.

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 07, 2023
    • As always the staff is knowledgeable…

      As always the staff is knowledgeable and caring.

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 07, 2023
    • Great provide

      Agent was kind and helpful

      Sentiment
      • Positive
      Content
      • Staff Friendliness
      Aug 05, 2023
    • excellent automatic refill

      They notify me when I need a nnewnsupply and send it quickly.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 05, 2023
    • Reliable fulfillment

      Reliable fulfillment, on time when promised.

      Sentiment
      • Positive
      Content
      • Timeliness
      Aug 04, 2023
    • 180 Medical's customer service is…

      180 Medical's customer service is wonderful! Deliveries are always on time. Great company to work with!

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 04, 2023
    • Timely

      Timely, no hassle order and delivery.

      Sentiment
      • Positive
      Content
      • Ordering Process
      Aug 04, 2023
    • By far the best service I have ever…

      By far the best service I have ever had, quick to respond and very curtious.

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 03, 2023
    • Always prompt and reliable

      Always prompt and reliable

      Sentiment
      • Positive
      Content
      • Timeliness
      Aug 03, 2023
    • My 180 Medical specialist/Account Manager

      My 180 Medical specialist/Account Manager, Vanessa Minder, has consistently rendered exceptionally superior customer service to me. She is always responsive and willing to find creative ways to find solutions. She also anticipates my needs and proactively addresses them. Promote her to a policy making position so that her approach to customer service will benefit all 180 Medical customers….Seriously.

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 02, 2023
    • Shipment stolen

      During a weekend, my last shipment from 180 Medical was stolen from my front step. I had to arrange for a quick re-shipment. Kelsey at 180 Medical was incredibly thoughtful. I was given a prompt re-order, and after talking with Kelsey, the event was much less stressful. Thank you, 180 Medical. You are absolutely the best.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jul 31, 2023
    • 180 actually called us a real personHard to believe that the company we…

      Hard to believe that the company we have been getting supplies from for 2 years have denied my son his catheter because he turned 21 in a wheelchair from a gunshot spinal cord injury in t4 but it doesn't meet the requirements of insurance? Go figure Thank God 180 called me and they said they were getting his order ready to be shipped OMG I was so happy that they gave us hope my son was bleeding from samples they sent then developed a UTI We spoke with dee and she was ready to send us samples of his catheter I couldn't believe how much she tried to help I can't wait to speak to the team today I will definitely give a review when he receives the supplies he needs to not have uti and have to sleep on or sit in his wheelchair on absorbing pads because he's constantly having accidents it's getting very frustrating for him he was so happy after they called and said that he would love to work for a company that cares so much about the suffering patients and not what the insurance company is denying you of a basic need to urinate thank you all Thank God

      Sentiment
      • Positive
      Content
      • Supply Availability
      Jul 28, 2023

Sentiment Analysis

  • Positive(38)
    95%
  • Negative(1)
    2%
  • None(1)
    2%
93 Net Promoter
Score

Popular Topics

  • Delivery Service(13)
    32%
  • Customer Service(12)
    30%
  • Timeliness(6)
    15%
  • Staff Friendliness(4)
    10%
  • Ordering Process(2)
    5%
  • Supply Availability(2)
    5%
  • Product Quality(1)
    2%

Languages

  • English(40)
    100%

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