38 reviews between Aug 01, 2022 and Apr 11, 2023.
PupSocks, a company that prints photos of people's pets on socks, has received numerous negative reviews regarding poor customer service, late deliveries, incorrect orders, and low-quality products. Some customers have reported never receiving their orders, while others did not receive what they ordered. Complaints included unresponsive customer service, cheap products, bogus tracking numbers, and long wait times. Customers have also accused PupSocks of being a scam and warn others not to buy from them.
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38 reviews between Aug 01, 2022 and Apr 11, 2023.
One sock much smaller than the other one.
Terrible EVERYTHINGProducts are cheapArtwork is junkShipping takes FOREVERâCustomer serviceâ is a joke. DONâT BUY FROM THIS COMPANY.
Fun, arrived quickly, no problems.
Ordered on 11/25. Shipped on 12/4. Never arrived. Some weird hand off between us postal service and UPS?Stay away from this company. Scammers
Do not order from this company! They send you a shipping number that does not work. They will not respond to you either. Do NOT waste your money!!
A gift for my wife. They sent me a tracking number that did not work. Told me that it was too bad that my order got lost, that I should contact some insurance company and ask for a refund. Insurance company was a dead end, so I put a stop on my credit card for the charge. They then became more sympathetic and tried to send me a replacement pair of socks which again I never received. I asked for a refund and they said they can't because of the credit card dispute.
I was promised a coupon since my order was late. I have emailed customer service multiple times without a response. I would not recommend pupsocks if you want a good experience.
I got a pay of socks and a matching mask for my daughter, and she completely loved them. Her dogs mean the world to her and she to show them off!
I ordered the socks in November of 2021 as a Christmas present for my daughters and received them in July of 2022. Cute, but not worth that kind of wait.
The socks were very easy to order and the socks were received in very short order. Great idea and my wife loves the socks!
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