Positive Reviews for Moxy Times Square Hotel in Manhattan

Clean. Easy to check in. Great receptionists. Cool rooftop. Cozy rooms. Great time. I would definitely recommend this hotel for travelers and visitors. Great location and alot different transportation available

I find the Moxy very welcoming and comfortable every time I stay! Staff goes over and above making me feel at home with a “welcome back” sign on my room mirror.. A special shout out to Brailyn at the front desk who welcomed me back once again by name and with his great smile and quickly checked me in …thank you!

Letty is so great and the most positive person you could have on staff. She goes above and beyond to help make sure your stay is the best it can be. Moxy is lucky to have her on staff. I stay often and she remembers me and goes above and beyond every visit!

Great stay .. KIMONI was excellent he needs a raise … nice room. Loved the shower, the floor for the shower. I like the soft bed and the pillows. I like the hangers in the room. It was so needed. Happy customer

I stayed here for a couple of nights- it was wonderful! The staff was very accommodating, and the location was great. My room was tiny, but who stays in their room when they are in NYC? It was clean and comfortable. My flight out of town was quite late, but I was able to store my luggage in their luggage storage room downstairs until I needed it. There was a $30 resort fee attached to my room rate, but I had no problem using it at the bar and the coffee shop. I would have spent that much there, anyway.

It was super Hip hotel that I can feel the energy of new york. It's located in main street of Manhattan. Especially, I hope to give compliments to Mr. Steve who is the manager of the hotel. He sincerely tried to give the solution for the problem that I faced. There can be unfortunate event during the trip but it was okay if there's professional reaction like him. Hope to visit later again.

This place is so chic & a whole vibe. Aside from the aesthetics of the hotel & the conveniences of having a bar, restaurant, cafe etc…. they have the best crew! Lety & Gio are phenomenal! Their hospitality is top notch and I’d highly recommend to stay at this boutique hotel. Thank you Lety & Gio for an amazing stay! You made it so much more pleasant for me and it’s very much appreciated ♥️

Eddie and Letty went over and above making me feel at home. They helped me book my room after arriving without a reservation and always go the extra mile to make sure that my stay is comfortable, convienient and always have a smile on their face whenever we come and stay. They take care of me and I can't recommend them enough!

First, thanks to Raisa for going out of the way to make the stay amazing. What a pleasant and helpful person! This is a perfect hotel for a stay in Manhattan. It was a short walk from the train to the hotel, then I was quickly into my room after a speedy check in. The room had everything I needed, and spared all the things I didn't. Dining and shopping are nearby. Stay here. You won't regret it. Thank you Moxy! Can't wait to see you again.

I had a great time in NYC, April 2023. It’s a great central location. It also has a parking garage right next store which was super convenient since we drove in. We were checked in by Letty who was so lively & welcoming. Her vibrant personality was energetic & left us feeling excited for our stay. Giovanny our bellman was also very welcoming & knowledgeable about the city, which was super helpful. I’ve never had a warmer welcome at any of my hotel stays. The property gives a hip & cool vibe and the amenities are awesome. I will definitely be back.

Let me start by saying the staff is all very nice and friendly. There are a lot of conveniences nearby. However, the hotel has a night club vibe, which I didn't find particularly relaxing. The rooftop bar plays music until at least midnight, which we could hear in our room several floors below, even after we moved from the 12th to the 10th. In our second room the c-word was scratched into a headboard. I was so tired from not sleeping and we had already moved once so I just covered it with a towel and reported it, but that was a conversation I would rather not have had with my daughters. There aren't any great food choices for kids in the hotel. I guess I was thinking any place with bunk beds would be good for families, but I was incorrect.

The ambiance is excellent. Very in line with the specific locations vibe. The room was very clean and really well laid out for the space. Moxy decor is always fun and interesting and this one was no different (but so far my fave). Also, Brailyn and Erick, who helped check me in after a long and not so fun day of traveling, really turned my night around. They were helpful, professional and went above and beyond to ensure my night was better and that my whole stay would be more pleasant. So many things to do in NYC but if it happens to be a rainy day, the hotel amenities can keep you entertained and dry.

Great location and super friendly and helpful staff. Giovanny is the man!! He was super helpful with tips on things to do given the rainy weather and was also great help in navigating the city! He helped us with the best way to get to the airport and made sure we weren’t ripped off with taxi rates. Super cheery and good-hearted dude!

Great and amazing staff!!! Nico, Letty and Raisa.. I would go back just for them! Great lounge area next to bar with comfy sofas and great late afternoon DJ. Very chill. Rooms are small but comfortable.

We made a pit stop in NYC and stayed at the Moxy. The four bunk bed room was the most adventurous room we ever had. Different from any other hotel we have stayed in. No regrets though! The hotel has a wonderful smell in the lobby and it is really the staff and second floor that brings this place to life. Our check in and check out was with the same woman in the front named Jessica. When we arrived we were so tired but she was so full of life and smiles she gave us our energy back! She even went out of her way to call us and tell us our room was ready way before check in time which we found so thoughtful. On the day of our check out, she was there again and had some more laughs before our long trip home. What a delightful experience we will never forget!

The heart and soul of any hotel lies in the people who work there,and Letty was undoubtedly the soul of this hotel. Not only that she immediately resolve our reservation issue, but it was here smile and genuine kindness that left a wonderful impression on us. Lettys exceptional service made our stay at Moxy a truly lovely experience.

Lovely and lively hotel! Giovanny at the main lobby was excellent and very helpful. Kimani at the a front desk was very courteous too! Well recommended hotel in the heart of the city! Room was cozy and cute.

Accommodations and employees were up to Marriott standards. I would like to personally mention attendee Giovanny, he went above and beyond any expectation I had coming to this hotel. Will definitely again

Stylish hotel with small but modern rooms a nice bar and a great rooftop. Steve at reception was super helpful and went above and beyond to accommodate my requests. I definitely recommend a stay @ The Moxy!

Wow I could write reviews about this hotel for days, first off and for most let me mention the name of the staff that made sure my stay was as perfect as it could be, Steve was his name and this staff made sure I knew things about the neighborhood and good eating options available at the hotel and in the City. I love this hotel and will be coming back a lot more.

Steven and his staff are amazing! 5 star reviews! 100% will stay here again! From the ambiance to the hospitality, This is a place I would recommend for anyone in the area! Thank You Steve, YOU ROCK!

Great location and yes, the rooms are small but this NYC, you want bigger rooms, be prepared to spend 2 or 3 times more money. We were checked in by Letty who was such a pleasure to deal with. She recognized our Marriott status and was able to get us an upgrade, and even acknowledged us by name later that afternoon. Overall a great experience and will be staying here again.

This hotel was cute for a quick work stay. The second floor lounge area was my favorite place to relax and it was always clean although sometimes crowded. I was traveling alone for work for the first time. Jessica was the one who checked me in. What a sweetheart! She made me feel comfortable and at home. Always checking up on me while I left for my morning meetings. It was a taste of southern hospitability back home! The rooms are small but efficient and have your basic needs.

Just planned a short trip to NYC to celebrate my birthday staying at the Moxy Times Square. My expectations were huge once is such an important day. From checking in to checking out (and after!) I felt such an incredible experience and the service was no more than fabulous! Amazing structure, room cleaning just perfect, delicious food and the hotel crew… they are the best! The bar on the second floor is awesome if you want to chill and enjoy some beverage, food and music. The magic hour is just a spot you must go to fell what a party in NYC truly is. Would definitely come back!!!

I took my wife to a Broadway show for her birthday. We stayed at the Moxy! From the first moment we walked in… we felt at home. We were greeted by Letty and from that moment on she (Letty) made it her job to make us feel amazing and welcomed. There is nobody better in this business. If you come to the Moxy in Times Square ask for Letty and your experience will be top notch, 5 stars, and everyone feels like a titanium member. I now take my business overnights to the location!