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Positive Reviews for Moxy Times Square Hotel in Manhattan

Positive Reviews for Moxy Times Square Hotel in Manhattan

30 reviews between Jan 01, 2023 and May 01, 2023.

The Moxy Times Square hotel in Manhattan received positive reviews from guests who enjoyed the great location and friendly staff who went above and beyond to make their stay comfortable. The hotel's rooftop bar, coffee shop, bar/lounge, and restaurant attached to the hotel received praise, while the rooms were described as cozy yet stylish. Letty, Brailyn, and Steve were mentioned as standout staff members who provided excellent service, and the second-floor lounge area was a popular place to relax.

Moxy NYC Times Square
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30 reviews between Jan 01, 2023 and May 01, 2023.

Jan 01, 2023 - May 01, 2023

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  • Smooth sailing

    Raise was a Great help very knowledgeable of the area and was very kind 5 stars on guess service definitely would stay at this hotel again great environment central area to time square and 34th st and great thing inside the hotel

    Sentiment
    • Positive
    Content
    • Location
    May 01, 2023
  • Manhattan quintessence

    First, thanks to Raisa for going out of the way to make the stay amazing. What a pleasant and helpful person! This is a perfect hotel for a stay in Manhattan. It was a short walk from the train to the hotel, then I was quickly into my room after a speedy check in. The room had everything I needed, and spared all the things I didn't. Dining and shopping are nearby. Stay here. You won't regret it. Thank you Moxy! Can't wait to see you again.

    Sentiment
    • Positive
    Content
    • Cleanliness and Comfort
    Apr 01, 2023
  • Awesome Moxy stay- April 2023

    I had a great time in NYC, April 2023. It’s a great central location. It also has a parking garage right next store which was super convenient since we drove in. We were checked in by Letty who was so lively & welcoming. Her vibrant personality was energetic & left us feeling excited for our stay. Giovanny our bellman was also very welcoming & knowledgeable about the city, which was super helpful. I’ve never had a warmer welcome at any of my hotel stays. The property gives a hip & cool vibe and the amenities are awesome. I will definitely be back.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Not great for families

    Let me start by saying the staff is all very nice and friendly. There are a lot of conveniences nearby. However, the hotel has a night club vibe, which I didn't find particularly relaxing. The rooftop bar plays music until at least midnight, which we could hear in our room several floors below, even after we moved from the 12th to the 10th. In our second room the c-word was scratched into a headboard. I was so tired from not sleeping and we had already moved once so I just covered it with a towel and reported it, but that was a conversation I would rather not have had with my daughters. There aren't any great food choices for kids in the hotel. I guess I was thinking any place with bunk beds would be good for families, but I was incorrect.

    Sentiment
    • None
    Content
    • Cleanliness and Comfort
    Apr 01, 2023
  • Best Moxy and Great Staff

    The ambiance is excellent. Very in line with the specific locations vibe. The room was very clean and really well laid out for the space. Moxy decor is always fun and interesting and this one was no different (but so far my fave). Also, Brailyn and Erick, who helped check me in after a long and not so fun day of traveling, really turned my night around. They were helpful, professional and went above and beyond to ensure my night was better and that my whole stay would be more pleasant. So many things to do in NYC but if it happens to be a rainy day, the hotel amenities can keep you entertained and dry.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Get tips from Giovanny!!

    Great location and super friendly and helpful staff. Giovanny is the man!! He was super helpful with tips on things to do given the rainy weather and was also great help in navigating the city! He helped us with the best way to get to the airport and made sure we weren’t ripped off with taxi rates. Super cheery and good-hearted dude!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Thumbs up!

    Great and amazing staff!!! Nico, Letty and Raisa.. I would go back just for them! Great lounge area next to bar with comfy sofas and great late afternoon DJ. Very chill. Rooms are small but comfortable.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Funky bunk bed room, great experience!

    We made a pit stop in NYC and stayed at the Moxy. The four bunk bed room was the most adventurous room we ever had. Different from any other hotel we have stayed in. No regrets though! The hotel has a wonderful smell in the lobby and it is really the staff and second floor that brings this place to life. Our check in and check out was with the same woman in the front named Jessica. When we arrived we were so tired but she was so full of life and smiles she gave us our energy back! She even went out of her way to call us and tell us our room was ready way before check in time which we found so thoughtful. On the day of our check out, she was there again and had some more laughs before our long trip home. What a delightful experience we will never forget!

    Sentiment
    • Positive
    Content
    • Cleanliness and Comfort
    Apr 01, 2023
  • Good hotel and professional manager

    It was super Hip hotel that I can feel the energy of new york. It's located in main street of Manhattan. Especially, I hope to give compliments to Mr. Steve who is the manager of the hotel. He sincerely tried to give the solution for the problem that I faced. There can be unfortunate event during the trip but it was okay if there's professional reaction like him. Hope to visit later again.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Amazing Place!

    Steven and his staff are amazing! 5 star reviews! 100% will stay here again! From the ambiance to the hospitality, This is a place I would recommend for anyone in the area! Thank You Steve, YOU ROCK!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
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Sentiment Analysis

97 Net Promoter
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