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Mixed Reviews of NH Hotel in Maastricht

Mixed Reviews of NH Hotel in Maastricht

30 reviews between Jul 01, 2022 and Oct 01, 2023.

The NH Hotel in Maastricht receives mixed reviews. Some guests complain about the run-down and scruffy condition of the hotel, lack of air conditioning, and noise from construction works. However, others appreciate the helpful staff, clean rooms, good breakfast, and convenient location next to MECC. Overall, the hotel seems to have both positive and negative aspects.

NH Maastricht
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30 reviews between Jul 01, 2022 and Oct 01, 2023.

Jul 01, 2022 - Oct 01, 2023

Popular Phrases

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Featured Content

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  • Group experience

    Great and friendly service. Quick to address any issues or problems. The food at breakfast was very good and they were able to handle a group of 160 very easily. They also served our group a buffet dinner two nights and it was good food and good service

    Sentiment
    • Positive
    Content
    • Staff Service
    Oct 01, 2023
  • A home away from home

    Overall, the staff is very friendly and helpful. However, the hotel is not responsive to queries or change of bookings via emails, they are efficient with phone call queries, which unfortunately can be costly if you are calling from outside the continent.

    Sentiment
    • Positive
    Content
    • Booking Experience
    Aug 01, 2023
  • Superb!

    The hotel exceeded all of our expectations. The staff is extremely professional and helpful. A special thanks to Mette who truly has a hospitality spirit! The rooms were exceptionally clean and the beds very comfortable. The breakfast buffet was super and the location could not be better. We'll certainly be back!

    Sentiment
    • Positive
    Content
    • Staff Service
    Aug 01, 2023
  • Outstanding

    Fabulous stay at this hotel for 3 days. Wonderful staff... Wonderful breakfast... Wonderful food and great location with Randwyck station close-by a nd a bus stop right outside. Beds are great as are the rooms. Beer and wines are also brilliant!!

    Sentiment
    • Positive
    Content
    • Hotel Facilities
    Aug 01, 2023
  • Brilliant service

    Stayed at NH for a couple of weeks and it was really comforting. We met Mr. DHRUV here he was really helpful with us . Locally he guided a lot regarding markets and local sight seeing he was life saver . Good person . Thank you hope to visit soon.

    Sentiment
    • Positive
    Content
    • Staff Service
    Feb 01, 2023
  • Good service

    Thank you for the great service specially Chef Dhruv he was really great and helpful fun-loving person ...... Dhruv went out of his way to help us locally with the market and sightseeing We would like to visit again and have this experience. ....

    Sentiment
    • Positive
    Content
    • Staff Service
    Feb 01, 2023
  • Good hotel

    The hotel is conveniently located next to MECC. There is a frequent bus service to the city centre. Hotel is comfortable and quiet. Good customer service with helpful and well trained staff. Caters for a variety of diets.

    Sentiment
    • Positive
    Content
    • Hotel Facilities
    Dec 01, 2022
  • Helpful staff

    The hotel is clean and nice. Many area spaces. The staffs are friendly. Especially the bar waiter Sem, who is very helpful. The breakfast area is big but the hot meal is not warm enough. As a conclude, we enjoy to stay here.

    Sentiment
    • Positive
    Content
    • Breakfast
    Dec 01, 2022
  • Nice stay in NH Maastricht Forum

    Effective rooms for a good price. Many bus stops and a train to centre of the Maastricht nearby. Vending machines for a little breakfast and evening snacks. This review asks for may many characters to a b c e d f g h i j k l m n o p q r s t u v w x y z

    Sentiment
    • Positive
    Content
    • Hotel Facilities
    Dec 01, 2022
  • Beware of the contruction works going on

    In front of the hotel there were contruction works. I had a room facing these works and experienced a lot of noise. Please make sure that when you book a room, you get a room on the other side of the hotel!

    Sentiment
    • None
    Content
    • Noise
    Oct 01, 2022
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Sentiment Analysis

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