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Monobank App: A Mixed Bag of Reviews

Monobank App: A Mixed Bag of Reviews

30 reviews between Oct 03, 2023 and Nov 15, 2023.

Monobank app receives mixed reviews with some users praising its new design, convenience, and functionality, while others complain about issues with notifications, payment glitches, and poor customer support. Users also express concerns about the app's permissions, account blocking, and the need for passwordless login. Despite these criticisms, some users find the app to be fast, intuitive, and useful.

Privat24 - Apps on Google Play
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30 reviews between Oct 03, 2023 and Nov 15, 2023.

Oct 03, 2023 - Nov 15, 2023

Featured Content

  • Поясніть, якщо пояснення існує: навіщо вже тиждень по кілька разів на день закликати в сповіщеннях не користуватися сервісами Google Pay i Apple pay?! Мусив відключити сповіщення зовсім. Не знаю, що справді важливе я тепер пропущу...

    Sentiment
    • Negative
    Content
    • Notification Details
    Oct 30, 2023
  • Додайте можливість робити будь які збори грошей у вигляді "банки" образно, по посиланню, як це є у одного банку але я не збираюсь переходити на інший, бо приватбанк серьйозніший банк ніж той.

    Sentiment
    • Positive
    Content
    • Money Transfers
    Oct 28, 2023
  • Після оновлення не можу платити за громадський транспорт з карти іншого банку.

    Sentiment
    • Positive
    Content
    • Money Transfers
    Oct 25, 2023
  • Після останнього патчу не можу увійти в свій кабінет, до цього декілька років без проблем входив. Authorization rejected весь час

    Sentiment
    • Negative
    Content
    • App Design
    Oct 25, 2023
  • Приложение требует доступ к геолокации и без этого разрешения отказывает в предоставлении услуг. За кем вы собрались следить? Может вы ещё базу данных геолокации клиентов передадите вонкоматам? Приложение Монобанк работает без доступа к геолокации, вот они нормальные ребята.

    Sentiment
    • Negative
    Content
    • Geolocation Access
    Oct 21, 2023
  • SMS for logging into app doesn't arrive. Bank support is unreachable. A stupid bot is only available when calling their support. UPD with response to bank. I've already tried to contact support using your website. There's is a wall in the form of your bot which cannot understand a thing and refuses to connect me with human

    Sentiment
    • Negative
    Content
    • Customer Support
    Oct 17, 2023
  • Після попередньої обнови з'явилися проблеми з оплатою проїзду картою іншого банку - білет не відображається ніде! Зараз взагалі неможливо оплатити проїзд сторонньою картою, бо додаток її чомусь не бачить після скану qr коду.

    Sentiment
    • Negative
    Content
    • Money Transfers
    Oct 14, 2023
  • It's a fantastic. Easy and intuitive. Fast and useful.

    Sentiment
    • Positive
    Content
    • App Design
    Oct 13, 2023
  • Not working PIN cone. Showing only one wrong digit. Xiaomi 13lite.

    Sentiment
    • None
    Content
    • App Design
    Oct 10, 2023
  • Після оплати за реквізитами і перевірки стану рахунку по картці показує подвійне списання (сума без комісії і сума з комісією) поки не оновиш сторінку. Тобто ніби оплата була 2 рази, а насправді тільки раз і по факту списано теж за раз (як і повинно бути). Для чого обмежувати термін дії дизайну (скіна) картки?

    Sentiment
    • Positive
    Content
    • Money Transfers
    Oct 06, 2023
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