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United States
Review of Mobile Banking App

Review of Mobile Banking App

30 reviews between May 17, 2023 and Oct 19, 2023.

The app is facing multiple issues, including problems with money transfers and fingerprint authentication. Customer support is unresponsive. There are also issues with the app cutting fees for transactions. Some users report that the app is not working properly or at all after updates. However, when it does work, it provides fast and smooth transactions. Overall, the app needs improvement and better customer support.

NBO - Apps on Google Play
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30 reviews between May 17, 2023 and Oct 19, 2023.

May 17, 2023 - Oct 19, 2023

Popular Phrases

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Featured Content

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  • Need improvement. Please work on this app and fix issue.

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 14, 2023

  • Very bad service to much problem for money transfer....

    Sentiment
    • Negative
    Content
    • Money Transfer Issues
    Oct 02, 2023

  • Lately, whenever i try to open the app. A message appeared 'undefined' and the app closes automatically even before doing anything

    Sentiment
    • None
    Content
    • App Performance
    Oct 02, 2023

  • Very bad experience, poor customers support, lack of efficiency

    Sentiment
    • Negative
    Content
    • Customer Support
    Oct 01, 2023

  • Not getting otp to open bank application

    Sentiment
    • Negative
    Content
    • Installation Issues
    Oct 01, 2023

  • Everything is fine with app. The problem is it cuts 1.05 each time transfer to other bank like bank muscat. Also from wallet 0.05 each transaction. Even on small transaction.

    Sentiment
    • None
    Content
    • Money Transfer Issues
    Sep 26, 2023

  • Amazing. Very easy for Day to Day Transactions

    Sentiment
    • Positive
    Content
    • Transaction Experience
    Aug 02, 2023

  • What is the use of online registration. When we have to fill the new account foam in Bank? I had to go to bank 3 days for creating a new account. They says come tomorrow just for no reason. And the app is too slow. Mobile Top-up not working.

    Sentiment
    • Negative
    Content
    • Account Creation Process
    Jul 19, 2023

  • التطبيق غير مفيد والدعم الفني لتطبيق غير متجاوب

    Sentiment
    • Negative
    Content
    • Customer Support
    Jul 06, 2023

  • After last update, The app is not working on STC mobile data (KSA), it is working on wifi only. Please solve this issue. Thanks

    Sentiment
    • Negative
    Content
    • Mobile Data Compatibility
    Jun 24, 2023
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Sentiment Analysis

-27 Net Promoter
Score

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