Mixed Reviews for Martin's Grand Hotel in Waterloo
Unlock Insights: Martin's Grand Hotel Waterloo Feedback Report
Chaussee de Tervuren 198, Waterloo 1410 Belgium
Martin's Grand Hotel in Waterloo received mixed reviews from guests. While some praised its convenient location, friendly staff, and clean rooms, others complained about issues with air conditioning, outdated furniture, and lack of amenities. Overall, the hotel provided a comfortable stay for visitors exploring Waterloo and its historic sites.
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Excellent hotel, extremely friendly staff and very easy to communicate with. The breakfast was superb and we had fresh towels every day which was a bonus. Restaurant/Room service was great too. Highly recommend and would definitely return.
Sentiment
Positive
Content
Staff
Jul 01, 2023
terrible experience
ongoing music from the terrace until 23.00 and one day until 00.30. All audible even with room closed. Air-conditioning broken, had to open the window. Leakage in shower is fully visible and not repaired. Unpleasant smell in the room
Sentiment
Negative
Content
Noise
Jul 01, 2023
Excellent hotel ideal for a visit to the Waterloo Battlefield
We had a very enjoyable time at the Van der Valk Hotel Waterloo on a visit to the battlefield at Waterloo. It was very well appointed with great rooms and friendly staff. We would recommend it as a place to stay doing this or just in general.
Sentiment
Positive
Content
Location
Jun 01, 2023
Nice hotel & good value
Stayed here one night for business, nice hotel, free car parking, great air conditioning although a little loud, excellent shower, good breakfast and dinner in restaurant in evening was excellent t and nice staff and service from everyone
Sentiment
Positive
Content
Facilities
Jul 01, 2022
Helpful staff
I had some unique needs during my stay... printing PDF documents, calling taxis (and fare being put on my room bill), special dinner service to my room, and a couple other things. I would have had a difficult time with the staff's friendly service. Thank you!
Sentiment
Positive
Content
Staff
Aug 01, 2021
Comfort and off the beaten path
Stayed only one night on business and location chosen as close to where the business is. While not the most elegant or upscale is it serviceable with good people, nicely appointed room, and good service. Would go again if in the neighborhood
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