Review Collection: Ibis Hotel in Waterloo
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Review Collection: Ibis Hotel in Waterloo

Ibis Brussels Waterloo: In-Depth Customer Feedback Report

Boulevard Henri Rolin 5A, Waterloo 1410 Belgium

This review collection consists of 30 reviews of the Ibis hotel in Waterloo. The reviews mention various aspects of the hotel including the staff, location, food, amenities, and cleanliness. Some reviewers praise the helpful and friendly staff, while others complain about the lack of air conditioning and noise levels. The hotel's proximity to the Waterloo battlefield and free parking are highlighted as advantages.

Source: Tripadvisor Reviews of Ibis Brussels Waterloo

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Customer Feedback Analysis of Ibis Brussels Waterloo

Uncover valuable insights with our comprehensive analysis of Ibis Brussels Waterloo based on 30 Tripadvisor reviews.

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Custom Date - Jan 04, 2025
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  • Even Napoleon would have slept here, and probably then not surrendered.

    First night in Belgium and books in here for 2 nights. Great room and as usual bed was comfy, shower was great but tap on sink pathetic,but all in all very good. Only one slight thing, no fridge, would have been nice. Another thing I found while away if checkout is 11 why are house keeping knocking on the door at 9.30. Don’t like this.

    Sentiment
    • Positive
    Content
    • Room Comfort
    Aug 01, 2023
  • Great Service; Great Price, I will be back!!

    Naomi took such good care of us, as well as the other great employees; Very nice people, and you get a nice room, for the cheapest in Waterloo, by far! People seem to want more for just 75 euros; they must not know Europe very well... because you definitely get more than what you pay for!!! Thank you all! and we will definitely be back!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Mar 01, 2022
  • Noisy inside and outside

    Won’t be back because of the noise levels. Bad sign when every room is supplied with ear plugs. Once I saw them I asked for a room at the back but it made little difference. Room basic but adequate and the breakfast was good.

    Sentiment
    • Negative
    Content
    • Noise
    Oct 01, 2019
  • A good hotel, just missing AC in the rooms, value/cost will be better with it

    The Ibis in Waterloo is a good hotel though not having AC in rooms is a big miss. Everything else is good, folks are very customer oriented and breakfast is good. It is close to the center, supermarkets and shops within walking distance. Wellington museum is also very close.

    Sentiment
    • None
    Content
    • Facilities
    Jun 01, 2019
  • Great breakfast

    We stayed in Ibis Waterloo while on a Battlefield tour of The Somme and Waterloo. The room although small, is really comfortable and I slept like a log! Breakfast was amazing.... the buffet is fantastic and I highly recommend.

    Sentiment
    • Positive
    Content
    • Breakfast
    Mar 01, 2019
  • Nice and clean

    a nice and clean hotel with very friendly helpful staff, good breakfastit is situated quite central and loads of free parking spacegood shower, extra towels and pillowseven extra blankets can be obtained

    Sentiment
    • Positive
    Content
    • Staff and Service
    Nov 01, 2018
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ibis Brussels Waterloo based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Analysts, Market Researchers, Tourism Consultants, Hotel Brand Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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