Mixed Reviews for Hotel El Capitan
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    • Hospitality Consultants
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Mixed Reviews for Hotel El Capitan

Explore the Real Guest Opinions of Hotel El Capitan

Kirchstrasse 71, 46514 Schermbeck, North Rhine-Westphalia Germany

Hotel El Capitan offers a mixed experience with some guests praising the attentive staff and delicious food in the Spanish restaurant, while others complain about poor service, cleanliness issues, and lack of organization. The spacious rooms and peaceful location are appreciated by some, but others find the simplicity and cleanliness lacking. The hotel's proximity to the Movie Park and the availability of a snack vending machine are mentioned positively. Overall, opinions are divided on the quality of the hotel.

Source: Tripadvisor Reviews of El Capitan

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Customer Feedback Analysis of El Capitan

Dive into Hotel El Capitan's feedback analysis. Discover the mix of guest experiences, from service to room cleanliness.

Custom Date - May 29, 2025
Featured Content
  • Che bella sorpresa!
    Sentiment
    • Positive
    Content
    • Restaurant Experience
    Apr 01, 2023
  • Gutes Preis/Leistung Verhältnis in ruhiger Lage
    Sentiment
    • None
    Content
    • Room Cleanliness
    Jan 01, 2022
  • Kurztrip für eine Nacht
    Sentiment
    • Negative
    Content
    • Room Cleanliness
    Nov 01, 2021
  • Schöner Biergarten, Geduld und Zeit erforderlich
    Sentiment
    • None
    Content
    • Restaurant Experience
    Aug 01, 2020
  • Angenehmer Aufenthalt
    Sentiment
    • Positive
    Content
    • Hotel Facilities
    Oct 01, 2019
  • Restaurantbesuch
    Sentiment
    • Negative
    Content
    • Service Quality
    Aug 01, 2019
  • See All Reviews
Sentiment Analysis (limited preview)
37 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for El Capitan based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Travel Agents, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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