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Mixed Reviews for Bastion Hotel

Mixed Reviews for Bastion Hotel

30 reviews between Oct 01, 2015 and Apr 01, 2023.

Despite some issues with key access, service, and menu inconsistencies, the Bastion hotel offers clean and decent rooms with friendly and helpful staff. The location is not ideal for city attractions and public transport is limited. However, the hotel provides good value for money with spacious rooms, comfortable beds, and a nice breakfast. The hotel's maintenance and cleanliness could be improved.

Bastion Hotel Rotterdam Barendrecht
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30 reviews between Oct 01, 2015 and Apr 01, 2023.

Oct 01, 2015 - Apr 01, 2023

Featured Content

  • Great!

    In this hotel you really are a guest! Very friendly and helpfull personel. The rooms are very clean, restaurant is good with regard to price quality balance. Good parking possibility. Really a good choice!

    Sentiment
    • Positive
    Content
    • Staff Service
    Mar 01, 2020
  • Nice hotel and restaurant

    The staff is very friendly. The food in restaurant is good. Beer from tap amazing (Jan Hertog). Room was spacious and well equipped. Bed is comfortable. In the vicinity - Makro, Bouwmarkt, Karwei, etc.

    Sentiment
    • Positive
    Content
    • Facilities
    Dec 01, 2018
  • Good enough

    Arrived late in the evening, a lot of vans on the parking place. Had to put the car outside the gate but no problem. Rooms are a bit old but clean and sufficient. It needs a renovation. People were friendly.

    Sentiment
    • None
    Content
    • Room Cleanliness
    Apr 01, 2018
  • As advertised, good and no nonsense

    We stayed two nights, arrived too early, but staff solved everything without making problems. A nice clean and good stay, no negative experience , yes it is not 6 star, but it is what they offer, friendly and clean. We will come again. Thanks

    Sentiment
    • Positive
    Content
    • Staff Service
    Aug 01, 2017
  • Worked for me

    Very small bathrooms, no shelves in shower. Almost no room to move or wash hands. Beds are very very soft. Furthermore rooms have nice design. Plenty of parking. Nice breakfast. Free bottle of wáter on room

    Sentiment
    • None
    Content
    • Room Comfort
    Jul 01, 2017
  • Food

    Bedrooms clean and cosy. Air conditioning and ventilation doesn't work well. Cold bathrooms. Poor dinner, food was cold and not tasty. Staff gets stresfull and confused during dinner time, if they have more than 3-5 tables occupied by guests.

    Sentiment
    • None
    Content
    • Food and Dining
    Jan 01, 2017
  • Catering not up to scratch

    Had a meal in the hotel all 4 nights but on 2 nights the service was appalling having to wait well over an hour from placing order to getting the food to the table. Staff were generally friendly and helpful but I'm guessing let down by the catering department

    Sentiment
    • None
    Content
    • Staff Service
    Jan 01, 2017
  • Band Stay

    Second time we have stayed here and its great hotel... Good location for everything and plenty parking... Staff are very polite and sweet, the breakfast is delicious too, with a young lass cooking eggs to your liking... Nice rooms and great beds.

    Sentiment
    • Positive
    Content
    • Location
    Oct 01, 2016
  • Excellent - helpful, polite staff

    Very welcoming and helpful staff. The room was clean and comfortable although personally I found the mattress too soft.. Although located close to a main road I experienced no noise disturbance and slept well. I will certainly stay again.

    Sentiment
    • Positive
    Content
    • Room Comfort
    Mar 01, 2016
  • The restaurant is Věry good

    Thank jessica for perfect service in restaurant and chalotte in bar the good was Věry good i had Věry good stay thanks everybody i will come back some day. I never had good wok before! Menu is big and hotel looks nice! See everybody next time!!!

    Sentiment
    • Positive
    Content
    • Staff Service
    Jan 01, 2016
  • See All Reviews

Sentiment Analysis

6 Net Promoter
Score

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