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Efficient and Convenient Medicine Delivery Service

Efficient and Convenient Medicine Delivery Service

40 reviews between Aug 23, 2023 and Aug 23, 2023.

Lloyds Pharmacy offers a very efficient and easy-to-use service for ordering and delivering medicines. They provide helpful reminders for prescription refills and ensure prompt delivery. However, there have been some issues with delivery, such as parcels not fitting through letterboxes and careless handling by the post person. Overall, Lloyds Pharmacy receives positive feedback for their great service, communication, and effective delivery.

LloydsDirect 
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40 reviews between Aug 23, 2023 and Aug 23, 2023.

Aug 23, 2023 - Aug 23, 2023
  • Very easy to use website

    Very easy to use website. Ordering medicines is very easy and delivery times very good too.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Aug 23, 2023
  • No complaints

    No complaints, just keep doing what you’re doing 😀👍

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 23, 2023
  • Very efficient

    Very efficient. Delivery was accurate and on time. Emails very helpful.

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 23, 2023
  • Great service

    Great service, prompt delivery

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 23, 2023
  • Prompt service

    Reminders are useful. Very quick at sending out prescriptions.

    Sentiment
    • Positive
    Content
    • Reminder System
    Aug 23, 2023
    • Good to get reminders

      Good to get reminders, easy to order and speedy delivery

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • Because my prescriptions are always…

      Because my prescriptions are always ordered on time but seem to arrive always late also after I change my adresse and u delivered to my new adreese 3rd order after my prescription of pain killers was sent old adresse now i still don't have pain relief and I've suffered ,

      Sentiment
      • None
      Content
      • Delivery Service
      Aug 23, 2023
    • Excellent service always on time

      Excellent service always on time

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • delivery of medication

      Unfortunately the delivery let you down, post person knocked, wouldn’t wait as we were in the back room and took a few seconds to get to the door, so threw parcel through window. My. Mother normally sat there on this occasion luckily she was not in that chair! However when asking the post person “why they threw through window as they did not check” laughed and said: “ well you took too long!!!” Not really the service you normally provide

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 23, 2023
    • The packages do not fit through my…

      The packages do not fit through my letterbox, I have to get them delivered to a collection point which kind of defeats the object.

      Sentiment
      • None
      Content
      • Delivery Service
      Aug 23, 2023
    • Update and timely disptaches

      Update and timely disptaches

      Sentiment
      • Positive
      Content
      • Efficiency
      Aug 23, 2023
    • Very good service quick turnaround

      Very good service quick turnaround

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • So far

      So far, no problems.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • very happy

      very pleased with your service and speed delivery

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • Really great service from start to…

      Really great service from start to finish

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • Everything is delivered

      Everything is delivered. I am lost without them. My medication is in there very safe hands and makes me feel very secure.

      Sentiment
      • Positive
      Content
      • Medication Availability
      Aug 23, 2023
    • Communicative, thorough and effective service.

      Great communication and effective delivery. It saves hours waiting in pharmacy queues. Well done!

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • Great service

      Great service

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 23, 2023
    • Timely Delivery

      Very good customer service, I was very pleased with the arrival of my prescription in a timely manner from when the doctor ordered it to delivery.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • You receive a reminder when you are…

      You receive a reminder when you are getting low. Simple to order and usually only a couple of days delivered to my door. Excellent

      Sentiment
      • Positive
      Content
      • Reminder System
      Aug 23, 2023
    • Quick service

      Quick service

      Sentiment
      • Positive
      Content
      • Efficiency
      Aug 23, 2023
    • All the stress of tryingto get a…

      All the stress of trying to get a doctors appointment for a prescription it take away from you And Lloyds do the business for you and send it straight to your door by post office ,job done!!!!

      Sentiment
      • Positive
      Content
      • Prescription Renewal
      Aug 23, 2023
    • i’ve got no complaints they great and i…

      i’ve got no complaints they great and i always get medication when say it be delivered i would give it 5 Stars

      Sentiment
      • Positive
      Content
      • Medication Availability
      Aug 23, 2023
    • Everything done in timely manner and…

      Everything done in timely manner and delivered on time. A very good process from start to finish (reminder to delivery). Very satisfied

      Sentiment
      • Positive
      Content
      • Efficiency
      Aug 23, 2023
    • Very happy to use the company

      Very happy to use the company, I don’t have to think about where I can park, always a problem in the area I live in. Ow that I am on more medication it’s really good and always comes on time. Thank you

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • I find this a perfect way to renew my…

      I find this a perfect way to renew my prescription,as a pensioner it is delivered to my door and I am sent reminders when I am running out

      Sentiment
      • Positive
      Content
      • Prescription Renewal
      Aug 23, 2023
    • Excellent reminder

      Excellent reminder. Saves time on collection. One less thing to think about!

      Sentiment
      • Positive
      Content
      • Reminder System
      Aug 23, 2023
    • Great service really helps me out

      Great service really helps me out

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 23, 2023
    • Good service

      Good service promptly delivered

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 23, 2023
    • Excellent service 👏

      Excellent service 👏

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 23, 2023
    • There so good very efficient always…

      There so good very efficient always helpful and polite

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 23, 2023
    • 4 Star

      Usually dispatched within a couple of days but sometimes out of stock.

      Sentiment
      • Positive
      Content
      • Stock Availability
      Aug 23, 2023
    • Very quick delivery and helpful…

      Very quick delivery and helpful customer service.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • Great service

      Great service

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 23, 2023
    • Gets my medicines to me on time

      Gets my medicines to me on time. Delivered.

      Sentiment
      • Positive
      Content
      • Delivery Service
      Aug 23, 2023
    • prompt and efficient,thanks

      prompt and efficient,thanks

      Sentiment
      • Positive
      Content
      • Efficiency
      Aug 23, 2023
    • Still waiting for my order

      Still waiting for my order

      Sentiment
      • Negative
      Content
      • Delivery Service
      Aug 23, 2023
    • Efficient

      Efficient and helpful

      Sentiment
      • Positive
      Content
      • Efficiency
      Aug 23, 2023
    • Djssa

      On evefy prescription sent by my GP you always have one of more items out of stock which is not good.on occasions I have had to get another script we t to a local pharmacy from where I had it collected the same day. By the way I am still awaiting one item from my Ju!y prescription.

      Sentiment
      • None
      Content
      • Stock Availability
      Aug 23, 2023
    • Top class srvice

      Always given plenty of notice when medication is running low and delivered within 2/3 days of receiving repeat prescription from GP

      Sentiment
      • Positive
      Content
      • Reminder System
      Aug 23, 2023

Sentiment Analysis

  • Positive(36)
    90%
  • Negative(1)
    2%
  • None(3)
    8%
88 Net Promoter
Score

Popular Topics

  • Delivery Service(16)
    40%
  • Customer Service(8)
    20%
  • Efficiency(5)
    12%
  • Reminder System(4)
    10%
  • Medication Availability(2)
    5%
  • Prescription Renewal(2)
    5%
  • Stock Availability(2)
    5%
  • Ordering Process(1)
    2%

Languages

  • English(40)
    100%

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