30 reviews between Mar 01, 2023 and May 01, 2023.
Hotel ZaZa in Austin offers exceptional service and amenities for guests, with standout staff members like Mr. Cordova and Robin providing personalized service. The rooms are spacious, clean, and come with lovely perks like fresh coffee and Moon Pies. The hotel offers a convenient location within walking distance to many popular sights and restaurants. The restaurant and bar at the hotel are also highly recommended, with skilled bartenders like Ben and Karl making delicious cocktails. Overall, Hotel ZaZa provides a luxurious and welcoming experience for travelers to Austin.Hotel ZaZa Austin
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Hotel ZaZa is 1st class First time staying at this hotel.. great bell staff, check in and lobby. Very secure. Staff very friendly and polite and helpful. Complimentary coffee etc every morning. You will not be disappointed.
This hotel was truly worth the hype. The room was much bigger than your average hotel room (the bathroom was massive), it was clean, and the service was above and beyond. I loved the fresh coffee on each floor in the morning — that was a lovely perk. And if you go for the turn down service, they leave you Moon Pies at your bedside. On the neighborhood: There's a lot nearby - restaurants, cafes, clubs, SO MANY bars (the Roosevelt Room a block away is a must), and the riverfront, so it seems like this area is relatively walkable and felt pretty safe at night. I was a little concerned we might have sound issues because there are a lot of nightclubs very close by but I couldn't hear anything through the walls. My only FYI is that the bar up by the pool was very expensive. Overall, this was a really wonderful hotel! Can't wait to return. …
The hotel was fabulous as well as the service. It has all of the amenities that you want while away from home and then some. From the luxurious welcoming smell of the beautiful entry, to the luxurious and artsy appointed rooms, gym, spa, restaurant, bar, and pool, you will feel and be treated like royalty from the second you enter the door! And make sure not to miss the oh so delicious cookies they graciously put in the lobby every afternoon!
Love ya, Zaza! Everything about this boutique hotel in the heart of Austin Downtown is perfection. From management to the housekeeping staff, everyone is beyond attentive and happy to help. Our favorite hotel to stay at in Austin and can’t wait to come back. Thank you Zaza for a wonderful stay!
Okay the hotel was beautiful and the pool was stunning but what really stole the show was the hospitality! Melissa and Kyle (manager and bartender) made us feel like we were friends with the couple of days we were there! They were absolutely amazing! Not to mention Stone, the valet who went above and beyond to take us nearby places in his free time! Thank you again to all the staff of Zaza, y’all are absolutely wonderful!
Came into town from Dallas for a Widespread Panic concert. My wife and I have never stayed at Zaza and we'll never stay anywhere else ever again. The service was amazing, valet parking was spot on, staff everywhere doing behind the scenes stuff all the time. Fantastic room, clean, water pressure fantastic. Walking distance to 6th Street and the concert at ACL Moody Theatre. Great prices and amazing service. We found our always hotel.
Stayed at Zaza for a conference this week and the staff are truly amazing. Mr. Cordova took incredible care of us and always put a smile on my face. Can’t wait to come back next year. Thank you for everything!
Great venue for events, it's the second year we've hosted a professional summit in here. The lunch set up by the pool was beautiful as well, and the bar has personality. Mr. Córdova was especially helpful to help us set up our space.
Amazing staff and ambience! Cordova was approachable, helpful and communicative the entire time we held our conference there. We loved our experience and appreciate all their help in making our conference a huge success!
Cordova took the best care of us during our work conference! He went above and beyond to provide the best accommodations and experience to date. I can’t wait to come back again and experience it all over again. Yay! Until next time!
Just got home from out first trip to Austin and this hotel made our trip so enjoyable. The hotel is in a short walking distance to literally everything-The Moody Theatre, The Capitol, South Congress Street, Lady Bird Lake, 6th street etc! The hotel is dog friendly so if you want a room that a dog has never slept in-you may want to mention that. We are dog lovers so it didn’t phase us. We first booked via Expedia but I checked the website just a couple of days before and ended up booking direct because they offer several awesome packages! Ours came with a bottle of Veuve upon arrival! We also got upgraded to a suite at the last minute at no charge so it pays to book with the hotel. They have an awesome pool with incredible views —a great poolside bar & restaurant. Get the tacos! They have the best coffee bars set up on each floor in the am so you just walk down in your pjs to get coffee! Don’t miss out on the warm cookies in the lobby each afternoon! If I could find one complaint it would be about the 2 very slow & crowded elevators.bi managed to find the stairs on the last day but I wish all hotels would have accessible stairs for those of us who don’t mind getting the exercise!…
We stayed here just one night for our anniversary and what an amazing hotel! Our plan was to go out and celebrate, but ended up staying in and having a great meal on the patio and enjoying our AMAZING room!! Our dinner was truly exceptional, it was delivered to our room quickly. Our appetizer was missing a sauce and we called down to have it sent, but never came ( it was a Saturday night after all). Our brunch was great as well! This hotel was a great choice and we can't wait for our next stay-cation!!!
The room was clean and nice size. The water pressure for the shower was incredible. Love the shampoo and conditioner. Staff is very friendly and helpful. Would definitely recommend this hotel and would stay there again.
Excellent hotel with great service especially the car that will shuttle you around town. Also a great restaurant & pool on the 7th floor. Great experience and close to Austin City Limits theater, running trail and all the other spots that make Austin great!
The food was great and the ambience was amazing! Robyn was a great server and all her recommendations were on point! They sat us very quickly and the service was quick and efficient. Will come again!
Robin provide absolutely amazing service! She went above and beyond to make sure we were well taken care of! Never once did she lack I would highly recommend her service if you ever make your way into Group Therapy in the ZaZa Hotel!
Ben and Kyle were our bartenders and made the perfect cocktails. Great personalities! Ben made me an Oaxaca old fashion that hit all the notes of smokey and sweet. We will definitely coming back just to see them!
Ben is one of the best bartenders at hotel Zaza. He is very attentive and kind. We came here with family and friends and he was absolutely fabulous. The drinks are 10/10 as well as the service. We definitely will be coming back! Thanks again!
Ben is one of the best bartenders in the town. Highly recommend coming here. From the moment we walked in we were welcomed. Great drinks and great food! Has great stories and made great conversation with us! Awesome bar spot in Austin!
Food was great! The hospitality from Karl was the best! This is our second time making dinner reservations at Hotel Zaza for our one night stay and we couldn’t be happier! The bar is 5 stars with the best cocktails and the ambiance is exactly what we were looking for (trendy, not too crowded, and upscale). Strongly recommend to all!
The service is amazing, friendly and wonderful, anything that you need they help you with that. The food is delicious, really good. The hotel is beautiful, love the location and the decor is stunning
The stay at ZAZA was fabulous. The trip was made perfect by Jason at the front desk. He was curious , polite, engaged and genuinely sincere. Jason is a real asset to your company and my stay would not have been the same without him! Ellen H
Dined in Group therapy for brunch and was appalled at how awful it was. 50 minutes to receive traditional breakfast order. Coffee offered once out of 2 hour service. Food was cold and did not have any flavor. Restaurant was not busy and my table was forgotten. Extremely disappointed at the service and food.
Every single dish was delicious! The dessert that was recommended to us by our waitress Robyn was amazing, I’ll be coming back for more! She was so helpful with questions we had on the menu. Definitely a great place for special occasion, has a great view!
The hotel was absolutely gorgeous and the team was amazing to work with. It was my first team offsite that I planned and it couldn't have gone smoother thanks to the incredible client care from the hotel. The rooms were beautiful, the meeting rooms and catering were extremely accommodating and the location was within walking distance to a lot of fun bars/restaurants. Would definitely look to book here for future events as our experience was exceptional. Special shout out to Kate, the conference service manager who was quick to respond and take care of all of my needs, Alexia and Fernando for taking care of our AV requests and the concierge for supplying quick service with special requests. Would highly recommend to anyone looking to book accommodations for their team or even…
Olivia, Jose, and staff helped curate a last minute business lunch that turned out perfect. The food was great and the service was amazing. Jose was so sweet and helped me break down our items that we brought to Zaza. They catered to everything that we needed and our visitors spoke highly of the event! Thanks again, we’ll be back! -Paige
I’m part of a national coalition that scheduled a 4 day mtg at Hotel ZaZa. The hotel is beautiful. The food was good and the rooms were really nice. Clean, very spacious and comfortable. The bed was great, I had a nice balcony and the bathroom was always well attended and kept sparkling clean. The standout in this hotel is the service. Really warm and helpful front desk, super accommodating valets and shuttle drivers. And the staff who attended to ur meals and tech and conference needs were terrific. One staff person, Cordova took the time to welcome me and talk to me as he was doing meal service. I don’t think he knew I was the conf organizer- he was incredibly professional and helpfully answers some questions I had about the city. Such a likeable and amazing rep of the service…
Excellent all around. I would like to give a thank you to the entire staff at Hotel ZaZa. This trip was a business trip for our sales team and their customer. During the planning process, Jessica Sanders worked with me to secure rooms and handled all the details during the planning process. It was no second guess that we wanted to book in this upscale boutique hotel. Jessica handed me off to her team of planners, Kate Rossiello and Kaylie Vu. Kate and Kaylie were very attentive to every detail and helped with all the special touches for our stay. The ons-site banquet staff, Jose Cordova and his team were outstanding in catering to our every need and the red carpet was rolled out consistently. Our entire group had nothing but overwhelming compliments for the entire staff. …
Ben was amazing. The service was great. He was on top of everything. He gave us a ton of drink recommendations. Everything we tried was amazing. My co workers were raving about how this is the best dirty martinis they have had in years! This place has an amazing vibe and we will definitely come back again! I can’t wait to show more of my co workers this hidden gem!
This food was so yummy! And Karl was so friendly! He helped us to celebrate my friends bachelorette party! He gave great suggestions. Great atmosphere and very clean bathrooms. I had the spicy chicken sandwich and it did not disappoint!
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