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Luxurious and Welcoming Experience at Hotel ZaZa in Austin

Luxurious and Welcoming Experience at Hotel ZaZa in Austin

30 reviews between Mar 01, 2023 and May 01, 2023.

Hotel ZaZa in Austin offers exceptional service and amenities for guests, with standout staff members like Mr. Cordova and Robin providing personalized service. The rooms are spacious, clean, and come with lovely perks like fresh coffee and Moon Pies. The hotel offers a convenient location within walking distance to many popular sights and restaurants. The restaurant and bar at the hotel are also highly recommended, with skilled bartenders like Ben and Karl making delicious cocktails. Overall, Hotel ZaZa provides a luxurious and welcoming experience for travelers to Austin.

Hotel ZaZa Austin
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30 reviews between Mar 01, 2023 and May 01, 2023.

Mar 01, 2023 - May 01, 2023

Featured Content

  • ZaZa

    Hotel ZaZa is 1st class First time staying at this hotel.. great bell staff, check in and lobby. Very secure. Staff very friendly and polite and helpful. Complimentary coffee etc every morning. You will not be disappointed.

    Sentiment
    • Positive
    Content
    • Cleanliness and Comfort
    May 01, 2023
  • Love ya, Zaza Austin!

    Love ya, Zaza! Everything about this boutique hotel in the heart of Austin Downtown is perfection. From management to the housekeeping staff, everyone is beyond attentive and happy to help. Our favorite hotel to stay at in Austin and can’t wait to come back. Thank you Zaza for a wonderful stay!

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Incredible Service — book your next event here

    Stayed at Zaza for a conference this week and the staff are truly amazing. Mr. Cordova took incredible care of us and always put a smile on my face. Can’t wait to come back next year. Thank you for everything!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Awesome employees and customer service

    The stay at ZAZA was fabulous. The trip was made perfect by Jason at the front desk. He was curious , polite, engaged and genuinely sincere. Jason is a real asset to your company and my stay would not have been the same without him! Ellen H

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Group therapy put me in therapy.

    Dined in Group therapy for brunch and was appalled at how awful it was. 50 minutes to receive traditional breakfast order. Coffee offered once out of 2 hour service. Food was cold and did not have any flavor. Restaurant was not busy and my table was forgotten. Extremely disappointed at the service and food.

    Sentiment
    • Negative
    Content
    • Food
    Apr 01, 2023
  • Delicious food

    Every single dish was delicious! The dessert that was recommended to us by our waitress Robyn was amazing, I’ll be coming back for more! She was so helpful with questions we had on the menu. Definitely a great place for special occasion, has a great view!

    Sentiment
    • Positive
    Content
    • Food
    Apr 01, 2023
  • Robyn is the best

    The food was great and the ambience was amazing! Robyn was a great server and all her recommendations were on point! They sat us very quickly and the service was quick and efficient. Will come again!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Great bar experience

    Ben is one of the best bartenders at hotel Zaza. He is very attentive and kind. We came here with family and friends and he was absolutely fabulous. The drinks are 10/10 as well as the service. We definitely will be coming back! Thanks again!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Hotel Zaza

    Ben is one of the best bartenders in the town. Highly recommend coming here. From the moment we walked in we were welcomed. Great drinks and great food! Has great stories and made great conversation with us! Awesome bar spot in Austin!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Cordova is the man!

    Cordova took the best care of us during our work conference! He went above and beyond to provide the best accommodations and experience to date. I can’t wait to come back again and experience it all over again. Yay! Until next time!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
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Sentiment Analysis

74 Net Promoter
Score

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