Link My Pet: Customer Service Praise Amid GPS and Battery Concerns
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Link My Pet Review Analysis: Insights for Improved Pet Care

Link My Pet: Customer Service Praise Amid GPS and Battery Concerns

Link My Pet receives mixed reviews with praise for customer service, quick replacements, and improved products. However, there are concerns about GPS accuracy, battery life, and changes in service compatibility. Overall, customers appreciate the peace of mind from tracking their pets' location and activity.

Best for
  • Pet Product Retailers
  • Pet Tech Product Developers
  • Veterinarians
  • Pet Care Service Providers
  • Marketing Professionals in Pet Industry

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Custom Date - May 29, 2024
Featured Content
  • Link battery said should last 20 days…

    Link battery said should last 20 days does not have to charge every 4 to 5 days

    Sentiment
    • Negative
    Content
    • Battery Life and Charging
    Nov 27, 2023
  • Link's customer service is great

    Link's customer service is great! I also love that I am able to monitor my dogs activity and keep a record of our walks. I wish that I could integrate my dogs activity and exercise with mine in one app, but this is great for staying on top of keeping us booth healthy and active.

    Sentiment
    • Positive
    Content
    • Product Quality and Functionality
    May 04, 2023
  • This is a great product

    This is a great product, and the service is great. Anytime I have a problem or a question they are right there to answer them.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 30, 2021
  • The customer service team member was…

    The customer service team member was polite and very helpful. It is always a pleasure to contact Link My Pet, as a company they are really generous and reliable.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 02, 2020
  • Great Product

    Excellent customer service and likewise a great product which they continually improve upon.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 14, 2020
  • Love our Link wander collar

    Love our Link wander collar recently we ordered a replacement sport sleeve and it arrived super fast!!! Great product and service.

    Sentiment
    • Positive
    Content
    • Product Quality and Functionality
    Aug 11, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
42 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Link My Pet  based on online reviews collected from Trustpilot. The analysis helps Pet Product Retailers, Pet Tech Product Developers, Veterinarians, Pet Care Service Providers, Marketing Professionals in Pet Industry to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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