Lindner Hotel Antwerp: In-depth Customer Feedback Analysis
Lange Kievitstraat 125, Antwerp 2018 Belgium
The overall hotelcommon areas are nice, but the rooms need upgrades. Staff is professional and friendly. The location is convenient. Some guests had issues with air conditioning and cleanliness. The breakfast is good and the hotel has a gym and sauna. Some guests had problems with smoking on the balcony. Overall, it is a good hotel with friendly staff.
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Stayed here this past week for 2 night in huge suites. One room was not ready till later then check in and the staff did me right with drink coupons a free breakfast that was a lovely spread hot and cold as well as allowing me to leave my big luggage there well i was in Amsterdam. Clean comfy rooms, wonderful beds . Location perfect if touring Belgium as its a few steps to Central Station. Thanks!
Sentiment
Positive
Content
Staff and Service
Jul 01, 2023
Bedbugs in 520
Staff friendly and breakfast good but first room I was put in 520 had bedbugs and had to change rooms, not a good experience overall, have spoke to reception and emailed hotel but limited response .
Sentiment
Negative
Content
Negative Experience
Jul 01, 2023
Book😉
Love the hotel: the interior of the income, the bar... the hotel has a really nice vibe. Rooms are very clean, service of cleaning top,breakfast: lots of variation, frim granola to waffles.. its a 10/10, staff has positive vibes, very friendly
Sentiment
Positive
Content
Facilities
Jun 01, 2023
Modern lobby but that's about it, stay away.
Stay away from this hotel, overpriced for what it is. My colleagues booked another hotel same area half the price, much more luxury and everything working order. The weather is 28c, Air conditioning not working, then the whole electricity popped. The enmity in the room is such poor standard for the area and the age of the building . Search bit more and you get better hotel half the price.
Sentiment
Negative
Content
Value for Money
Jun 01, 2023
Good but also dissapointed
It was A Good hotel. I am a smoker, and I Booked A room with A balcon too smoke outside. But when we checqed in they said That I may not smoke at the balcony. I paid Mutch more for the balcony and I was very mad About that.
Sentiment
Positive
Content
Facilities
May 01, 2023
Super hotel
Good location. Really helpful and attentive staff throughout hotel. Reception staff were extra helpful assisting with parking (worked out 5€ a day). No issues with storing our luggage. Great rooms. We chose to eat in the hotel restaurant and the meal was incredible followed by a few great cocktails in the buzzy bar. 15 minute walk into the centre.
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This page displays purchase options and a preview of the customer feedback analysis report for Lindner Hotel Antwerp, part of JdV by Hyatt based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Representatives, Hospitality Consultants, Marketing Professionals, Investors in Hospitality Sector to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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