Mixed User Feedback on MyNovant App: Efficiency Praised, Login Issues Frustrate
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Insightful MyNovant App Customer Feedback Analysis Report

Mixed User Feedback on MyNovant App: Efficiency Praised, Login Issues Frustrate

Users have mixed opinions on the MyNovant app, with some praising its efficiency and accessibility to medical records while others express frustration with login issues and frequent updates. Many users appreciate the ability to communicate with their care team and access test results easily. However, several users encounter persistent login problems and find the app unreliable, leading to dissatisfaction and considering uninstalling it.

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  • Healthcare Product Managers
  • User Experience Designers
  • Mobile App Developers
  • Healthcare Marketing Professionals
  • Customer Service Representatives

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Custom Date - Oct 04, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very good app laid out nicely very easy to use and to keep track of all your medical records

    Sentiment
    • Positive
    Content
    • Positive Feedback
    May 19, 2024

  • Been having trouble logging in it keeps saying wrong username and try later and when i do it says the same thing

    Sentiment
    • Negative
    Content
    • Login Troubleshooting
    Mar 13, 2024

  • Can't log into app, tells me my password is wrong. Yet I can log in from my browser with the same login information, no problem.

    Sentiment
    • Negative
    Content
    • Login Issues
    Mar 13, 2024

  • Always helpful to have and offers great communication to my providers support staff and receive/send my messages and test results!

    Sentiment
    • Positive
    Content
    • Overall Experience
    Mar 13, 2024

  • Most of the time I can't get the demanded upgrade to down load and I can't use the app.

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 07, 2023

  • Excellent service. Keep it updated and everything is at your finger tips.

    Sentiment
    • Positive
    Content
    • Overall Experience
    Nov 07, 2023
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MyNovant based on online reviews collected from Google Play. The analysis helps Healthcare Product Managers, User Experience Designers, Mobile App Developers, Healthcare Marketing Professionals, Customer Service Representatives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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