Garmin Connect™ App Review Analysis: Mixed Opinions Post-Update
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Insightful Garmin Connect™ Feedback Analysis Report

Garmin Connect™ App Review Analysis: Mixed Opinions Post-Update

Mixed opinions about Garmin Connect™ app post-update, with users expressing dissatisfaction over changes in interface, functionality issues, and connectivity problems. While some appreciate the detailed health tracking features and seamless syncing with other platforms like Strava, others criticize the app for being glitchy, difficult to navigate, and lacking in essential functionalities like personal record tracking and workout syncing. Users highlight concerns about the app's inability to maintain connection with Garmin devices, erasing activity data, and displaying inaccurate information post-update.

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Custom Date - Jul 17, 2024
Featured Content
  • New interface

    The new interface is absolutely horrendous. Change it back. If it ain’t broke don’t fix it. I don’t even know what this new layout is. Many of the section no longer work.

    Sentiment
    • Negative
    Content
    • Layout Design
    Jun 15, 2024
  • app update

    hate the new update and how it looks. can’t find anything any more, and want to spend as little time as possible in the app

    Sentiment
    • Negative
    Content
    • Layout Design
    Jun 14, 2024
  • Just awful

    Constantly miscalculates rides as crow’s-flight distances, constantly erases rides. Useless as a connected app, perhaps useful if used WITHOUT a connected device for manual activity monitoring.

    Sentiment
    • Negative
    Content
    • Data Tracking
    Jun 14, 2024
  • New update is terrible

    The new interface is clunky and the app is very glitchy. I keep having “no training status” even immediately after an outdoor run that meets all criteria. One time this lasted over three weeks—no VO2 max or training status updates.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jun 13, 2024
  • Horrible Update

    The latest version is awful!!! Roll back the update to the app!

    Sentiment
    • Negative
    Content
    • App Update
    Jun 12, 2024
  • Terrible Update

    They changed the layout recently. You can no longer see a snapshot of all of your stats. You pick a focus and only a few show in big boxes. Not a fan and makes me use the app even less. Wish they would change it back.

    Sentiment
    • None
    Content
    • Layout Design
    Jun 12, 2024
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Sentiment Analysis (of 30 reviews)
-16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Garmin Connect™ based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Marketing Professionals, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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