Mixed Reactions to Garmin Connect™ Update: UI Changes, Data Accuracy, and Connectivity Concerns
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Mixed Reactions to Garmin Connect™ Update: UI Changes, Data Accuracy, and Connectivity Concerns

Garmin Connect™ Feedback Report: Uncover User Insights

Mixed reviews for Garmin Connect™ app after a recent update. Users express frustration over changes in user interface, decreased functionality, and inaccurate data. Some appreciate the app's features, ease of use, and insights. Many call for improvements in UI design, data accuracy, and workout customization. Connectivity issues and slow loading times are common complaints. Suggestions include reverting to old interface, integrating with more apps, and enhancing strength training features.

Source: Google Play Reviews of Garmin Connect™

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Customer Feedback Analysis of Garmin Connect™

In-depth analysis of Garmin Connect™ app feedback highlighting UI, functionality, and connectivity issues. Essential insights for improvement.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Love it. The race insights are marvelous. An improvement point could be to make it easier to create new workouts by allowing the copy of individual steps

    Sentiment
    • Positive
    Content
    • Workouts and Training
    Jun 15, 2024

  • My newly purchased hrmdual does not appear on the product list. I tried a different hrm BUT it failed to sync with app. I will try again BUT it looks like a return so far.

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Jun 15, 2024

  • Great app. Amazing insights. Does take time to get used to the UI. But I love it. Has all the information I need to understand what impacts my mood, health, etc.

    Sentiment
    • Positive
    Content
    • User Interface
    Jun 15, 2024

  • Junk app requires cloud connection for literally everything. Won't sync without internet.

    Sentiment
    • Negative
    Content
    • Syncing and Connectivity
    Jun 15, 2024

  • The UI update is bad, home is very sparse, one has to go to More... for everything.

    Sentiment
    • Negative
    Content
    • User Interface
    Jun 15, 2024

  • First time buying a Garmin watch and using this app, pretty easy to use, syncs really well, had no issues with it

    Sentiment
    • Positive
    Content
    • Syncing and Connectivity
    Jun 14, 2024
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Sentiment Analysis (limited preview)
13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Garmin Connect™ based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Success Managers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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