JA The Resort - JA Palm Tree Court: Mixed Reviews Highlighting Varied Guest Experiences
In-Depth Analysis of JA Palm Tree Court Customer Reviews

JA The Resort - JA Palm Tree Court: Mixed Reviews Highlighting Varied Guest Experiences

JA Golf Resort,Exit - 13 Sheikh Zayed Road - Mina Jebel Ali - Dubai - United Arab Emirates

Mixed reviews for JA The Resort - JA Palm Tree Court with some guests praising the location, facilities, and staff helpfulness, while others complain about rude staff, overpriced services, limited food options, and cleanliness issues. The beach cleanliness, buffet quality, and room odors were recurring concerns. Positive comments highlighted the family-friendly environment, diverse activities, and spacious rooms. Overall, the resort's potential was acknowledged, but improvements in staff attitude, food quality, and cleanliness were suggested.

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  • Investors in the Hospitality Industry

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Featured Content
  • Very bad hotelRooms smell bad and staff are so rudeOver priced hotelBuffet options are so limited and food is not good .

    Sentiment
    • Negative
    Content
    • Food Quality and Variety
  • I must say its a great place and believe that it can be better . first I was rateing it 1 star bad . however I decide to re rate with 4 stars which is very good and can be better . I will start with the bad things which can be solved hopefully from the managment ( as they promised ) I have 3 concerns . the F&B staff some times not friendly . they need to be more energetic and flexible . The lunch buffet need a lot of improvment as its not a 5 star buffet ( very limited choices and poor quality excempt the roasted lamb leg as it was perfect ).the third concern is the beach cleanness as it was super dirty and full of rocks . Now coming to the 6 geat points . 1. Splash water park . 2. Breakfast buffet . 3. Aqua Gym by coach Mousa 4. The swimming pool 5. The peacocks 6. the house keeping and reception staff

    Sentiment
    • Positive
    Content
    • Food Quality and Variety
  • Great location with amazing facilities. Thank you Shalbi for being so helpful and responsive.Walkability: The rooms are close to the pools and beach.

    Sentiment
    • Positive
    Content
    • Staff Service and Attitude
  • اسوء تجربة ..الغرف غير نظيفة ابدا ، فوط الاستحمام يوجد به دماء و فضلات اخرون ..لا انصح به ..الاستاذ احمد مبارك و shadin غير متعاونين ابدا ، وغير خلوقين .القولف كار تتأخر دائماً .الاكل اقل من عادي ، ولا يسمح بدخول الاكل من الخارج .تجربة سيئة للغاية ولن تتكرر ابدا .

    Sentiment
    • Negative
    Content
    • Room Cleanliness and Odor
  • Super Ressort, besonders für Familien. Zwar etwas außerhalb, dafür sehr ruhig. Toller Service, alle nett und hilfsbereit. Sie sind bemüht einem den Aufenthalt so gut zu wie möglich zu gestaltenRooms: Groß und gemütlichFood & drinks: Essen ist top. Wir haben nur Buffet gehabt, für jeden Geschmack etwas dabei

    Sentiment
    • Positive
    Content
    • Food Quality and Variety
  • So this place is an absolute gem. Don’t be worried by how isolated it appears on the journey in, it’s just 25 mins from the Dubai marina and lots of Ubers in close proximity.Something for everyone here, hold, tennis, gym, pools, water sports, horse riding, pools (so many pools), snooker, badminton, kids playgrounds and even cats and peacocks!The foods great, drinks are well made.. I just love it here.Fundamentally it’s the staff and the rooms that are the icing on the cake. Beds turned down daily, that’s missing from a lot of hotels these days..The staff cannot do enough for you, they are truly wonderful. That made the stay effortless and frictionless.I will return here!

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for JA The Resort - JA Palm Tree Court based on online reviews collected from Google Business. The analysis helps Hotel and Resort Managers, Customer Service Consultants, Travel Agents, Hospitality Marketing Professionals, Investors in the Hospitality Industry to discover insights into what people love, dislike, and need.

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