HolistaPet's products are praised for their effectiveness in aiding pets' health issues, such as anxiety, arthritis, and mobility problems. However, customers express deep frustration with the company's customer service, citing issues with communication, order processing, and lack of responsiveness. Complaints include difficulties in reaching the company via phone, unresponsive email support, and challenges in canceling subscriptions or resolving shipping problems. While the products themselves receive positive feedback for helping pets with various ailments, the overall customer experience, particularly in terms of service and communication, falls short of expectations.
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I have been ordering CBD capsules for a few years my pup is doing really good Customer service takes care of any questions I have
Their customer service is non-existent ! Have been on hold many times with no answer..Have left messages and e:mails with no answers !
The cbd oil is very effective for my large dogs joints.
This CBD oil really helps my dog relax and sleep well!
The bonus treats with the new recipe were much appreciated! Dexter loves them.
Website is very informative and easy to use. I have a Great Dane and Holistapet made it easy to figure out which products and dosages best for him.
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