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Mixed Reviews for Hilton Garden Inn Leiden

Mixed Reviews for Hilton Garden Inn Leiden

30 reviews between Sep 01, 2019 and Oct 01, 2023.

Hilton Garden Inn in Leiden receives mixed reviews from guests. While some praise the modern and clean hotel with friendly staff and a delicious breakfast, others mention issues like faded carpets, lack of air conditioning, and limited space in the rooms. The hotel's location and proximity to public transportation are highlighted as positives. Overall, the hotel offers a reasonable price-quality ratio.

Hilton Garden Inn Leiden
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30 reviews between Sep 01, 2019 and Oct 01, 2023.

Sep 01, 2019 - Oct 01, 2023

Popular Phrases

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Featured Content

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  • Glans Hilton is verbleekt

    Kamer ok, bed goed. Verder is alleen de naam Hilton nog gerenommeerd, het hotel straalt niets meer uit. Ongezellige bar, geen snacks na 22 uur, parkeren veel te duur terwijl iedereen zo maar naar binnen kan rijden.

    Sentiment
    • Negative
    Content
    • Facilities
    Oct 01, 2023
  • Zeer mooi en prettig hotel

    Een hotel op een prima locatie in en nabij Leiden. Busvervoer met meerdere lijnen in de nabijheid., alleen even kijken naar de juiste bushalte. Vriendelijk personeel. Ofwel een plaats om terug te keren.

    Sentiment
    • Positive
    Content
    • Location
    Sep 01, 2022
  • Prima

    Personeel doet er alles aan om je alles naar wens te maken Alles is bespreekbaar en ze doen er alles aan om aan je wensen te voldoen. Ze denken ook mee in oplossingen Het restaurant is tevens een aanrader

    Sentiment
    • Positive
    Content
    • Staff
    Jul 01, 2021
  • Nederland in de greep van corona

    Het is jammer dat dit het ook in Nederland verregaande gevolgen heeft gekregen. Dat heeft ook impact gehad op ons verblijf. Het personeel was en bleef vriendelijk en behulpzaam. Complimenten hiervoor.

    Sentiment
    • Positive
    Content
    • Staff
    Mar 01, 2020
  • Top hotel

    Fijn hotel. Vriendelijk personeel en erg behulpzaam. Inchecken verliep vlot en konden al vroeg de kamer in. Kamer netjes en ruim. Ontbijt was goed verzorgd. Dichtbij centrum. Bushalte op loopafstand. Prima te bereiken.

    Sentiment
    • Positive
    Content
    • Facilities
    Jan 01, 2020
  • Een titel.

    Het hotel heeft duidelijk nog wat opstart problemen, maar de mensen zijn vriendelijk en behulpzaam. Blijkbaar moet een beoordeling minstens twee honderd tekens lang zijn. Dat is een stukje typewerk...

    Sentiment
    • Positive
    Content
    • Staff
    Jan 01, 2020
  • Net compleet hotel

    we waren er een nachtje in het weekend. Het hotel heeft dan een uitstekende prijs/kwaliteitsverhouding. Prima ontbijt. Het verse omeletje werd aan tafel geserveerd. Mooie ruime kamer. Gratis parkeren.

    Sentiment
    • Positive
    Content
    • Breakfast
    Jan 01, 2020
  • Een perfect hotel.

    In alle facetten is Hilton Garden Inn een prima hotel. Zowel de ligging is prima, de kamers zijn super netjes met alles erop en eraan, het personeel is vriendelijk en behulpzaam. In een woord geweldig!

    Sentiment
    • Positive
    Content
    • Room
    Jan 01, 2020
  • Prima overnachting

    Netjes ontvangen en prima overnachting gehad met goed ontbijt. Nette kamers, aardige medewerkers en centraal gelegen. Goede parkeerfaciliteiten. Ook bij vertrek keurig geholpen, snel en met een vriendelijk woord.

    Sentiment
    • Positive
    Content
    • Service
    Dec 01, 2019
  • Comfort en bereikbaarheid

    Gezocht naar een hotel met goede bereikbaarheid en ligging ten opzichte van de theater hangar te Katwijk in verband met Soldaat van oranje voorstelling. Kamer met ontbijt. Modern en vriendelijk personeel.

    Sentiment
    • Positive
    Content
    • Location
    Dec 01, 2019
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Sentiment Analysis

57 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from Tripadvisor. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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