Hampton Inn Times Square Customer Reviews Summary
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Hampton Inn Times Square Customer Reviews Summary

Hampton Inn Times Square: Unveiling Customer Insights

220 W 41st St, New York, NY 10036, United States

Hampton Inn Manhattan/Times Square Central receives praise for its location near Times Square, helpful and friendly staff, clean rooms, and convenient amenities like breakfast and in-room facilities. However, concerns were raised regarding additional fees, small room sizes, elevator wait times, and occasional lapses in cleanliness. Guests appreciated the safety measures in place, easy access to popular attractions, and the overall value provided by the hotel.

Source: Google Business Reviews of Hampton Inn Manhattan/Times Square

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Customer Feedback Analysis of Hampton Inn Manhattan/Times Square

In-depth customer feedback analysis of Hampton Inn Manhattan/Times Square, covering staff, cleanliness, and value for money.

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  • Walking distance to Times Square, Bryan Park and plenty restaurant. Comfy room. Best staff I ever met.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Buena atención, la habitación amplia y limpia. Tiene un extra al tener minibar y microondas. Desayuno, muy bueno.

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities

  • Very good beds, clean toilets and clean roomsFood & drinks: No mini fridge and breakfast is very economical

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities

  • Sauberes Hotel mit guter Lage. Personal manchmal etwas "busy". Frühstück typisch Amerikanisch ungesund und Einweg Geschirr

    Sentiment
    • Positive
    Content
    • Breakfast and Food Options

  • Small rooms. No bottled waters. But the location is great

    Sentiment
    • Positive
    Content
    • Room Quality and Amenities

  • El hotel está ubicado a dos cuadras de Time Square y a una de Port Authority. El hotel se ve viejo y el lugar del desayuno es demasiado pequeño.

    Sentiment
    • None
    Content
    • Location and Accessibility
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Sentiment Analysis (limited preview)
37 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hampton Inn Manhattan/Times Square Central based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Customer Experience Analysts, Marketing Professionals, Tourism Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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