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Fast Shipping and Quality Garden Products

Fast Shipping and Quality Garden Products

40 reviews between May 21, 2023 and Jul 24, 2023.

Fast shipping and great quality products make customers happy. The company offers a wide range of garden items, including plant collars, garden tubs, mats, feeders, and parts. They provide excellent customer service, with quick responses, helpful staff, and accommodating for order corrections. The website is easy to navigate and products are described well. The company is known for their beautiful and functional birdbaths made of copper. Overall, customers are satisfied with their purchases and appreciate the fast delivery.

Garden Artisans 
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40 reviews between May 21, 2023 and Jul 24, 2023.

May 21, 2023 - Jul 24, 2023
  • Great quality and efficient shipping

    I wasn’t able to find the garden tubs. I needed anywhere except for here. They were reasonable and shipped quickly. Thank you!

    Sentiment
    • Positive
    Content
    • Ordering Process
    Jul 24, 2023
  • Good quality material

    I'm impressed with the quality of the material. I can't wait to get them mats into the garden around the strawberries.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 23, 2023
  • Package arrived quickly and safely hummer feeders

    Package arrived quickly and safely! Have not had a chance yet to try them out on my feeders but I think they’ll work just great!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Jul 18, 2023
  • Beautiful products and easy to work with people

    I called in an order because I couldn't find what I needed on the website. The telephone receptionist took my order very kindly and I received it promptly. We are never disappointed with this company.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 17, 2023
  • I could not find a replacement plug and…

    I could not find a replacement plug and tube for my favorite hummingbird feeder anywhere, but then I found it on this website. Easy to order, fit perfectly! I’ll keep them in mind next time I’m looking for a feeder or parts.

    Sentiment
    • Positive
    Content
    • Product Variety
    Jul 16, 2023
    • They followed up with me when there…

      They followed up with me when there were issues with the order and made sure to follow through on the back order without my having to check an extra time.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jul 13, 2023
    • Great service

      Great service, fast shipping, great product.

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      Jul 13, 2023
    • Great Customer Service

      I asked for, and received a shipping estimate, and ended up deleting one item I'd ordered due to shipping cost only. Customer service was very accommodating and was able to combine my other two items into one shipment. This was my second order from this company, and although my wishes exceed my budget, I will continue to order from this company when possible.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jul 12, 2023
    • No problem ordering and products were…

      No problem ordering and products were great

      Sentiment
      • Positive
      Content
      • Ordering Process
      Jul 12, 2023
    • Described well on website

      Described well on website. This was a part for a hummingbird feeder that was lost, so much appreciated. Arrived fast.

      Sentiment
      • Positive
      Content
      • Product Quality
      Jul 09, 2023
    • This is an amazing company

      This is an amazing company - could not be more pleased

      Sentiment
      • Positive
      Content
      • Product Quality
      Jul 09, 2023
    • Quick service

      Quick service

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      Jul 04, 2023
    • Amazing service and delivery

      A very pleasant associate contacted me to confirm my order and ensure that it was correct. Amazingly fast delivery of fine German product (Giverny umbrella rose trellis).

      Sentiment
      • Positive
      Content
      • Customer Service
      Jul 03, 2023
    • Thank you for wonderful service and product!

      It was very pleasant working with you and your staff. I requested an updated shipping quote and your responses were quick and accurate. Thank you for the opportunity to purchase one of your garden trugs. I have always wanted one but shipping costs at other on-line stores were prohibitive until I contacted your company. Processing my order was very fast and so was the shipping. Thank you thank you thank you!

      Sentiment
      • Positive
      Content
      • Ordering Process
      Jul 03, 2023
    • Poir instructions…

      I thought this was very difficult to assemble. The directions were not clear, and it would have been helpful to have the 3 identical legs labeled as to which direction they went. I finally gave up and turned it over to my son - who complained that the screws were far too small and the brackets made no sense as to how they attached to the legs. As an aside - if you have Arthritis in your fingers forget putting this piece together.

      Sentiment
      • Negative
      Content
      • Assembly Difficulty
      Jun 25, 2023
    • They were very accommodating for…

      They were very accommodating for correcting an error I made in ordering and substituting the correct item.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 21, 2023
    • Just what I wanted and needed

      Just what I wanted and needed, and it came super-quickly!

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      Jun 20, 2023
    • The bird bath and hose pot are…

      The bird bath and hose pot are beautiful. All copper so no rust. Quick delivery was nice and convenient.

      Sentiment
      • Positive
      Content
      • Product Quality
      Jun 19, 2023
    • Fast shipping

      Fast shipping! Great overall online shopping experience.

      Sentiment
      • Positive
      Content
      • Ordering Process
      Jun 18, 2023
    • prompy delivery

      prompy delivery

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      Jun 15, 2023
    • Beautiful well made arch

      Our arch was delivered quickly and packaged very securely. My husband and I put it up in about an hour. Going to plant wisteria today. Looks great!0

      Sentiment
      • Positive
      Content
      • Assembly Difficulty
      Jun 15, 2023
    • Quick response….exemplary packaging

      Quick response….exemplary packaging

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 13, 2023
    • We loved the watering can

      We loved the watering can. It is beautiful; functional and a lovely addition to our patio area.It also is a reminder to water our plants:)

      Sentiment
      • Positive
      Content
      • Product Quality
      Jun 13, 2023
    • Great Service

      They were busy and shipping was a slight bit delayed, so they shipped it super fast method.

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      Jun 13, 2023
    • Customer Service is Excellent

      The customer service was excellent. I had a little issue figuring out how to assemble the arch trellis I purchased so I called them and they were able to solve the issue for me and send me detailed instructions.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 12, 2023
    • great service

      good job .. well done

      Sentiment
      • Positive
      Content
      • Product Quality
      Jun 11, 2023
    • Beautiful product

      Beautiful product, a product that is hard to find and quick shipping. Thank you, I will order again from your shop.

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      Jun 11, 2023
    • Super fast shipment and wonderful…

      Super fast shipment and wonderful product

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      Jun 11, 2023
    • Great quality product

      Great quality product, just as it appeared online, shipped fast, and packed carefully—I’m a happy new customer.

      Sentiment
      • Positive
      Content
      • Product Quality
      Jun 07, 2023
    • Save my cabbage from slugs!

      The plant collars arrived promptly and look to be a quality item. Now I hope to keep the slugs from enjoying my heirloom cabbage before I do.

      Sentiment
      • Positive
      Content
      • Product Quality
      Jun 06, 2023
    • I bought a small hummingbird feeder…

      I bought a small hummingbird feeder plug. It arrived in as stated and was packaged well. It fit the handblown glass feeder perfectly. I followed the instructions to fill the feeder completely to create a vacuum. However, it dripped all the contents out overnight. I will try again. Dripping was what I was trying to avoid in choosing this feeder end.

      Sentiment
      • Negative
      Content
      • Product Quality
      Jun 04, 2023
    • Iam elated at my zinc containers

      Iam elated at my zinc containers. They are exactly what I thought they would look like. Can’t be happier. Thank you Garden Artisans!!Suzanne

      Sentiment
      • Positive
      Content
      • Product Variety
      Jun 01, 2023
    • Very nice quality copper birdbath and…

      Very nice quality copper birdbath and steel pedestal. Quick shipping and accurate description.

      Sentiment
      • Positive
      Content
      • Product Quality
      Jun 01, 2023
    • Personable and exceptional customer…

      Personable and exceptional customer service plus genuine commitment to quality.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 31, 2023
    • I have had my eye on this birdbath for…

      I have had my eye on this birdbath for a few years, but I tried a less expensive one first to see if the birds would come. This birdbath is exquisite, just what I wanted. A beautiful addition to our garden! Thank you!Ruth McElheny

      Sentiment
      • Positive
      Content
      • Product Quality
      May 30, 2023
    • PLEASED!

      Very pleased with the transition and the product!

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      May 29, 2023
    • Glass Garden Birds

      Easy to order. Shipped promptly and most importantly not damaged good received

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      May 29, 2023
    • We cannot believe how beautiful our new…

      We cannot believe how beautiful our new birdbath is. We are looking forward to the benefits of copper in keeping our new birdbath clean for our birds in my garden. Also, the delivery was extremely fast, thank you!

      Sentiment
      • Positive
      Content
      • Product Quality
      May 25, 2023
    • Fast delivery

      Fast delivery. Product delivered as described.

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      May 23, 2023
    • Shipping was fast

      Shipping was fast, the product that I received matched website description and worked perfectly!

      Sentiment
      • Positive
      Content
      • Shipping and Delivery
      May 21, 2023

Sentiment Analysis

  • Positive(38)
    95%
  • Negative(2)
    5%
  • None(0)
    0%
90 Net Promoter
Score

Popular Topics

  • Product Quality(12)
    30%
  • Shipping and Delivery(12)
    30%
  • Customer Service(8)
    20%
  • Ordering Process(4)
    10%
  • Assembly Difficulty(2)
    5%
  • Product Variety(2)
    5%

Languages

  • English(40)
    100%

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