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Explore Our Comprehensive Envoy Feedback Analysis Report

Envoy App Frustrates Users with Functionality and Usability

Envoy app users express frustration with app functionality and usability, including issues with refreshing, login process, tracking, booking desks, error messages, and crashes. They also mention the need for recurring schedules, improved package management, and better navigation. Some users report receiving spam messages after providing their phone number. Overall, the app is deemed inefficient and lacking in responsiveness and user-friendly features.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • This app never works for me

    When it works it’s a great app, however, 75% of the time I try to use the app it stays on the loading screen and I can’t actually do anything. Very frustrating.

    Sentiment
    • Negative
    Content
    • App Performance
    May 10, 2023
  • Crashes while trying to load floor map

    Latest two versions crash when loading large floor maps, preventing users from editing booked desk.

    Sentiment
    • Negative
    Content
    • Crashes and Connectivity
    Apr 13, 2023
  • Cools features

    Cools features, occasionally buggy, but good support team

    Sentiment
    • Positive
    Content
    • App Performance
    Jan 23, 2023
  • Glitches need improved

    When I go in and want to change the time to reserve the desk it won’t allow me to book it so I end up booking it for the full 24 hours

    Sentiment
    • Negative
    Content
    • User Interface
    Nov 18, 2022
  • New version very buggy

    Used to work great. App updated early October and now it constantly crashes and can’t connect to network. iPhone 14 pro.

    Sentiment
    • Negative
    Content
    • Crashes and Connectivity
    Oct 05, 2022
  • Spam texts all the time

    As soon as I downloaded the app and wrote down my phone number, I start receiving at least 4 spam text messages per day. So annoying. My info is not secure here.

    Sentiment
    • Negative
    Content
    • Spam Messages
    Aug 06, 2022
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Sentiment Analysis (of 30 reviews)
-73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Envoy based on online reviews collected from App Store. The analysis helps Product Managers, UI/UX Designers, Customer Experience Specialists, App Developers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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